Google

Customer Engineer, Platform, Retail, Google Cloud

Google$127K — $184K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Proven ability to engage and present to technical stakeholders or executive leaders.
  • Skilled in programming languages and systems design, with experience in debugging, prototyping, and conducting customer workshops.

Responsibilities

  • Develop and manage the technical account plan and strategy, supporting targeted sales efforts.
  • Leverage sales and programming expertise to demonstrate Google Cloud Platform value through complex demos and workshops.
  • Architect and implement comprehensive cross-pillar cloud solutions to secure technical wins and establish delivery plans.
  • Facilitate post-sales activities by aiding in pricing and transitioning the execution plan to implementation teams.
  • Monitor and support the delivery plan throughout deployment, migration, and implementation phases.

Benefits

  • Flexible hybrid work environment, with options for remote and in-office roles.
  • Access to Google's enterprise-grade solutions and development tools.
  • Opportunity to engage with diverse customers globally who trust Google Cloud for their business needs.
Full Job Description
info_outline
X Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: Atlanta, GA, USA.
Remote location(s): Georgia, USA; North Carolina, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications:
  • Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
  • Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
  • Experience building long-term technical strategies to uncover new workloads with customers.
  • Experience migrating applications and services to cloud platforms.
  • Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing).


As a Platform Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to customers. You will serve as the customer's primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving penetration within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $127,000-$184,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities
  • Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
  • Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
  • Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
  • Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
  • Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.


Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .

About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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