Customer Collaboration Analyst

Pactiv Evergreen

$66K — $111K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS required, preferably in sales, supply chain planning, or operations management
  • 5+ years of experience in sales, business, or supply chain
  • Proven ability to build and maintain customer relationships
  • Skilled in organizing and managing multiple projects simultaneously
  • Ability to work independently on tasks
  • Excellent oral and written communication skills
  • Strong analytical and financial competencies
  • Proficiency in SAP, Blue Yonder, and Microsoft Office
  • Willingness to travel 20%-40%

Responsibilities

  • Interface directly with strategic customers to discuss forecasting and supply needs
  • Create and present monthly Sales & Operations reports
  • Resolve supply-related issues for products in collaboration with clients
  • Enhance service levels and improve customer supply scorecard ratings
  • Work with customers to optimize supply costs and inventory turnover
  • Play a key role in the launch of new products from concept to completion
  • Regularly communicate with customers to understand forecast changes and needs and relay this information internally
  • Analyze sales trends to anticipate customer needs and prevent supply constraints
  • Address new business opportunities and manage packaging issues that may disrupt supply

Benefits

  • 401(k) plan with company match
  • Comprehensive medical, dental, and vision insurance
  • Flexible spending and health savings accounts
  • Paid vacation and sick days
  • Paid parental leave
  • Paid holidays
  • Wellness program
Full Job Description

The Customer Collaboration Analyst will provide supply chain leadership in order to partner with the supply chains of strategic, cross-business unit customers to improve service levels through direct contact and data exchange.

  • Directly interface with strategic customers on forecast and supply.
  • Create and present a monthly S&O.
  • Resolve supply related issues for products.
  • Improve service and customer supply score card ratings.
  • Work with customer to improve supply costs and inventory turns.
  • Plays key role in new product launches from concept to completion.
  • Interface weekly with customer to understand forecast changes and needs and communicate throughout the Novolex organization.
  • Analyzes past and present sales and trends to anticipate needs and prevent constraints.
  • Resolve new business opportunities for products.
  • Resolve packaging issues that interrupt Pactiv’s ability to supply product.

Qualifications:

  • BA/BS required with emphasis in sales, supply chain planning or operations management preferred
  • 5+ years of sales, business, or supply chain experience
  • Ability to establish and maintain direct customer relationships
  • Ability to organize and manage multiple projects simultaneously
  • Ability to work independently
  • Strong oral and written communication skills
  • Strong analytical and financial skills
  • Strong computer literacy – SAP, Blue Yonder, and Microsoft Office preferred
  • Ability to travel 20%-40%

 

 

A reasonable estimate of the current range is $66,000 - $111,000 + bonus + benefits.  The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations.  Within the range, individual pay is determined by job related skills, experience and relevant education or training.  At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

 

The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation and sick days, paid parental leave, paid holidays and wellness program.

 

 

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