Columbia University

Custodial Services Supervisor

Columbia University$85K — $91K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 3-5 years' experience in custodial services or related field
  • Minimum of three years in supervisory roles
  • Proven experience managing staff
  • Strong interpersonal and written communication skills

Responsibilities

  • Support the fiscal strategy to achieve departmental goals
  • Supervise staff delivery of essential custodial services
  • Assist in developing departmental priorities
  • Manage unit workload for timely service responses
  • Allocate resources during peak demands effectively
  • Administer performance standards and assess customer satisfaction
  • Coordinate and adjust custodial programs and schedules

Benefits

  • Comprehensive health and wellness programs
  • Retirement savings plans
  • Generous paid time off
  • Access to professional development and training opportunities
  • Opportunities for career advancement within the University
Full Job Description
  • Job Type: Officer of Administration
  • Bargaining Unit:
  • Regular/Temporary: Regular
  • End Date if Temporary:
  • Hours Per Week: 40
  • Standard Work Schedule: Monday - Friday, 6:00am - 2:30pm
  • Building:
  • Salary Range: $85,000 - $91,500

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Reporting to the Director of Custodial Services, the Supervisor is responsible for delivering quality and reliable services to the academic and administrative units on the Columbia University campus.

Responsibilities
  • Supportsthe programmatic and fiscal strategy for achieving departmental goals
  • Directly supervises staff in the delivery of programs necessary to maintain facilities in the most efficient and effective manner
  • Assists the Manager in developing priorities to achieve departmental objectives
  • Manages workload across the unit to assure timely and quality response to requests for service
  • Determines the most effective manner to allocate resources during periods of peak demand
  • Administers performance standards and productivity measures to meet service expectations, track progress, and assess customer satisfaction
  • Continually assesses performance through established standards and applies corrective measures as required
  • Coordinates development and implementation of custodial programs, routines and schedules. Analyzes feedback and adjusts programs, schedules, and labor requirements accordingly
  • Supports the Manager and works closely with other managers and supervisors across Facilities Management to ensure a well-coordinated effort to maximize the provision of complementary services
  • Supports safety programs for the continual maintenance of a safe workplace and a safety-conscious staff
  • Involved in managing parts and materials inventories for the shops to ensure adequate stocking levels
  • Works with the Manager of Special Events to coordinate coverage for special events
  • Participates in the hiring, training, evaluation, and termination of staff as required
  • Interprets the collective bargaining agreement and resolves issues that may arise
  • Evaluates and makes recommendations on equipment, supplies and procedures
  • Ensures that all custodial activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines
  • Performs other related duties as required

Minimum Qualifications
  • Bachelor's degree and/or its equivalent
  • Minimum of 3-5 years related experience
  • At least three years' experience in positions of increasing responsibility in custodial services or a related field, preferably in a large complex organization
  • Experience managing staff
  • Excellent interpersonal and written communication skills

Preferred Qualifications
  • Computer literacy

About Columbia University

Columbia University is a private Ivy League research university in New York City. Established in 1754 as King's College on the grounds of Trinity Church in Manhattan, Columbia is the oldest institution of higher education in New York and the fifth-oldest institution of higher learning in the United States. It is one of nine colonial colleges founded prior to the Declaration of Independence, seven of which belong to the Ivy League. Columbia is ranked among the top universities in the world by major education publications. Columbia was established by royal charter under George II of Great Britain. It was renamed Columbia College in 1784 following the American Revolution, and in 1787 was placed under a private board of trustees headed by former students Alexander Hamilton and John Jay. In 1896, the campus was moved to its current location in Morningside Heights and renamed Columbia University. Columbia scientists and scholars have played a pivotal role in scientific breakthroughs including brain-computer interface; the laser and maser; nuclear magnetic resonance; the first nuclear pile; the first nuclear fission reaction in the Americas; the first evidence for plate tectonics and continental drift; and much of the initial research and planning for the Manhattan Project during World War II. Columbia is organized into twenty schools, including four undergraduate schools and 16 graduate schools. The university's research efforts include the Lamont–Doherty Earth Observatory, the Goddard Institute for Space Studies, and accelerator laboratories with Big Tech firms such as Amazon and IBM. Columbia is a founding member of the Association of American Universities and was the first school in the United States to grant the MD degree. The university also annually administers the Pulitzer Prize. With over 14.5 million volumes, Columbia University Library is the third-largest private research library in the United States.
Learn more about Columbia University

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