As a Lead Technical Program Manager in the Chief Technology Office - Authentication and Authorization area within the Identity and Access Management organization, you will be a hands-on individual contributor responsible for delivering complex cross-team programs that advance key business objectives. You will lead quarterly planning for Customer Auth. Engineering, maintain an accurate sprint-planning dashboard, and reinforce delivery discipline through strong JIRA hygiene. You will proactively manage dependencies, risks, and blockers; run governance forums and executive reporting cadences; and partner closely with Product and Tech managers to improve transparency and delivery outcomes, including release communications as needed. You will also leverage enterprise-authorized AI capabilities to increase efficiency and effectiveness. Additionally, you will support Third-Party Oversight activities for Global Authentication Engineering suppliers as needed.

Job responsibilities

• Lead quarterly planning across AuthE; maintain sprint planning dashboard (priorities, capacity, milestones).

• Drive end-to-end execution of multi-team Auth & Auth initiatives by aligning requirements with Product Owners and Engineering Leads into clear roadmaps and priorities.

• Run governance cadences (RAID, dependencies, forums/SoS); escalate and drive issues to closure.

• Enforce Jira hygiene and program-data quality (including Team Central) on a regular cadence.

• Coordinate release communications with Product, Engineering, QA, and Release partners.

• Ensure delivery aligns to regulatory/compliance expectations through compliance-by-design, privacy-by-design, and least-privilege principles.

• Support executive and PI/status reporting by consolidating updates into decision-ready communications for product and technology senior management team.

• Support Third-Party Oversight (TPO) activities for Global AuthE suppliers as needed.

• Use enterprise-authorized AI to accelerate planning/synthesis with human validation.

Required qualifications, capabilities, and skills

• 5+ years (or equivalent expertise) in technical program management experience delivering complex, cross-functional programs in a large enterprise.

• Strong program execution skills: planning, governance, dependency/RAID management, and delivery tracking.

• Proven ability to influence engineering, product, risk/compliance, and operations; strong executive communication.

• Technical fluency to partner with engineers/architects and coordinate delivery across platforms/services; vendor management as needed.

• Strong analytical/problem-solving skills; track measurable outcomes.

• Agile leadership (Scrum/Agile practices, prioritization, estimation, continuous improvement).

• Ability to validate AI-assisted outputs, escalate uncertainty, and follow data-handling requirements.

Preferred qualifications, capabilities, and skills

• Experience with multi-product programs and enterprise-scale transformations.

• Familiarity with structured delivery controls risks, issues, dependencies, milestones.

• Track record of implementing process improvements to increase efficiency and effectiveness.