Salesforce

CTO - Agentic Process Automation & Intelligence

Salesforce$260K — $348K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of technical experience in software or enterprise architecture roles such as CTO or VP of Engineering.
  • Proven success in building a product from concept to scale in dynamic environments.
  • Expertise in complex systems integration, particularly with ERP systems and distributed architectures.
  • Deep knowledge of the AI landscape, focusing on agentic reasoning and LLM operationalization.
  • Strong communication and influence skills to engage with senior executives effectively.

Responsibilities

  • Architect the 'Agentic Stack' for seamless interaction with LLMs and legacy systems.
  • Collaborate with GM and Product Management to prepare the enterprise for long-term operational needs.
  • Design frameworks to unify fragmented IT systems while meeting high ethical and compliance standards.
  • Advise top executives on technical strategies that support business objectives.
  • Drive rapid prototyping for innovative capabilities linked to clear ROI.
  • Align product features with field requirements, ensuring integration of Regrello's capabilities.

Benefits

  • Access to resources that support personal and professional balance.
  • Opportunities to innovate and lead in technology applications.
  • Supportive environment that fosters personal growth and impact.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

As the Field CTO, you will lead the technical vision for our most strategic global accounts. You will be the primary architect responsible for expanding Agentforce for Supply Chain (leveraging the Regrello acquisition) into our broader Agentic Process Automation suite. You will bridge the gap between complex legacy systems and autonomous intelligence across Supply Chain, Financial Services (FINS), and Technology, Media, & Telecom (TMT).

We are looking for a visionary builder-leader to serve as the architectural bridge between high-level AI strategy and hardened enterprise execution. You will act as a trusted advisor to C-suite executives at our most strategic accounts, translating the complexities of Agentic Process Automation into scalable, high-impact business outcomes. Your mission is to ensure our technology doesn't just innovate, but fundamentally re-engineers the digital core of the world's leading organizations.

Responsibilities:
  • Architecting the "Agentic Stack": Define how autonomous agents interact with LLMs, legacy ERPs (SAP, Oracle), and human-in-the-loop workflows. Ensure adoption aligns with the customer's broader enterprise architecture and digital transformation roadmap.
  • Product & Engineering Partnership: Partner with the GM and Product Management to ensure the roadmap is built for "Day 2" enterprise operations. Serve as the final escalation point for complex engineering challenges regarding concurrency, data privacy, and global compliance.
  • Enterprise Connective Tissue: Design the framework for Agentforce to navigate fragmented IT landscapes. Ensure the architecture meets the highest standards for AI ethics, data residency, and residency requirements across Supply Chain, FINS, and TMT.
  • High-Stakes Technical Advisory: Serve as a strategic advisor to CIO, CTO, and Enterprise Architects at our largest accounts. Lead architectural engagements that translate business strategies into technical enablers for desired outcomes.
  • Value Engineering & Prototyping: Lead rapid prototyping for first-of-a-kind capabilities. Develop business cases that link technical agentic reasoning to tangible ROI and measurable business value.
  • Field-to-Product Bridge: Prioritize product features based on hyper-scale field requirements. Ensure Regrello-originated capabilities are deeply integrated and leveraged across the broader Agentforce ecosystem.


Required Qualifications:
  • 15+ years of deep technical experience in a software vendor or enterprise architecture discipline, with a proven track record as a CTO, VP of Engineering, or Distinguished Architect.
  • Founder Mentality: Demonstrated experience building a product from zero to scale and the ability to thrive in a fast-paced, ambiguous environment.
  • Systems Thinking & Integration: Deep expertise in how complex systems communicate, including extensive experience with ERP integrations, workflow engines, and distributed systems.
  • AI & Agentic Fluency: Expert-level understanding of the current AI landscape, specifically regarding agentic reasoning, RAG (Retrieval-Augmented Generation), and the operationalization of LLMs.
  • Executive Influence: Exceptional communication skills with the ability to build relevant connections with senior executives and lead by technical authority across a matrix-style organization.


Preferred Qualifications:
  • Domain Expertise: Deep experience in supply chain technology, process automation, or workflow orchestration.
  • Architectural Frameworks: Familiarity with modern digital operating models and enterprise architecture frameworks (e.g., TOGAF).
  • Salesforce Ecosystem Knowledge: Familiarity with Salesforce GTM motions, Data Cloud, and the broader Salesforce platform architecture.
  • Global Perspective: Experience navigating the technical, data privacy, and security requirements for global enterprise cloud deployments.


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

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Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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