Microsoft

Critical Environment Program Manager - Business Operations

Microsoft • $102K — $202K *
Redmond, WA 98052In-Person
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School Qualification or equivalent with 3+ years supporting IT equipment or related technology; or equivalent experience
  • Bachelor's or Technical College Degree in related field with 5+ years in critical environment infrastructures; or High School Qualification with 7+ years experience
  • 2+ years experience in cost management and project management
  • 2+ years of experience with reporting and data analysis systems (e.g. PowerBI)
  • Applicable certifications in ITIL, PMP, Microsoft, and related fields required
  • 2+ years of experience working with collaboration platforms (e.g. SharePoint, MS Teams)

Responsibilities

  • Provide thought leadership on financial controllership for datacenter financials
  • Manage financial and commercial aspects of site contracts including reviews of POs and invoices
  • Prepare quarterly spend management review materials at datacenter site
  • Assist with tracking datacenter maintenance and repair activities
  • Evaluate cost savings opportunities and implement strategic projects
  • Leverage local subject matter expert's knowledge to spread adoption of best practices
  • Coordinate with datacenter field operations to align for business success

Benefits

  • Comprehensive benefits package
  • Retirement savings plan
  • Paid time off and leave policies
  • Employee discounts and perks
  • Access to professional development opportunities
Full Job Description
Responsibilities

Responsibilities
  • Provide thought leadership and subject matter expertise related to financial controllership (accuracy, forecasting & compliance) of datacenter financials.
  • Manage the financial and commercial aspects of site contracts including related PO and invoice reviews.
  • Prepare quarterly spend management review materials at datacenter site
  • Assist with tracking of datacenter Maintenance and Repair activities
  • Evaluate cost savings opportunities and implement strategic projects to realize savings
  • Leverage local subject matter expert's tribal knowledge, spread adoption of best practices
  • Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I
  • Coordinate closely with datacenter field operations to foster alignment and partnerships for business success

Capabilities important to success include:
  • Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity
  • Written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives
  • Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
  • Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences
  • Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs
  • Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations.
  • Team Player: Ability to both contribute strategically to this relatively new team and support strategic decisions once debate is over.


Qualifications

Qualifications

Required Qualifications:
  • High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience

Preferred Qualifications:
  • Bachelor's or Technical College Degree in Accounting/Finance, Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 7+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience.
  • 2+ years experience with cost management. 2+ years experience with industry program and/or project management skills.
  • 2+ years experience with reporting and data analysis systems & platforms (e.g. PowerBI).
  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.
  • 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
  • 2+ years experience with critical environment maintenance and repair cost management
  • 2+ years experience with industry program and project management skills
  • 2+ years experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $102,600.00 - $202,800.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500.00 - $225,800.00 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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