Are you ready to make your next career move tojoin our team as our Credit & Collections Supervisorfor KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out of our mid-town Manhattan office.

• Do you enjoy preparing and presenting reports on collection activities and financial performance?
• Does leading and managing a team to ensure they are proficient in collections motivate you?
• Do you thrive in areas where you work with complex accounts and customers to resolve escalated disputes?
• Are you skillful with technological toolssuch as proficiency in collection software and CRM systems?
• Do you demonstrate a passion for handling conversations with professionalism and empathy?
• Are you committed to provide high level attention to detail and accuracy?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As ourCredit & Collection Supervisor, you will be responsible for the organization's debt recovery process for a district, ensuring timely payments from customers, and maintaining financial stability. Youll develop collection strategies, managing a team, and ensuring compliance with relevant laws and regulations. You will also be accountable for achieving key strategic goals and implementing business plans.

You willbring5+ years of progressive and successful experience in collections or accounts receivable management to KONE (3+ years leadership experience in a collections or finance-related role is preferred). You will usethe knowledgegained through yourbachelors degree; preferably in Finance, Accounting, Business Administration, or a related field (certifications in credit and collections management are a plus).

Other Hiring requirements:

• Strong communication and negotiation skills.
• Leadership and team management abilities.
• Analytical thinking and problem-solving skills.
• Knowledge of financial regulations and debt collection practices.
• Ability to handle difficult conversations with professionalism and empathy.
• Understanding of credit policies and collection laws.
• Familiarity with accounting principles and financial reporting.
• Strong written and verbal communication skills.
• Strong project management and organization skills.

Just some of our many benefits include:

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement

KONEAnnual Bonus planat 10% Target Incentivebased on achievement of company goals and individual goals.

#LI-TG1