About the Role
We are seeking a Collaborative Planning Forecasting and Replenishment (CPFR) Manager who will focus on building strong partnerships with retailers to optimize inventory and reporting processes. This role is highly customer-facing and will lead joint business planning efforts, ensuring alignment on supply chain strategies and execution. The CPFR Manager will own custom reporting for replenishment managers, lead S&OP processes, and mentor analysts in communication, data development, and opportunity identification.
Roles & Responsibilities
Customer Collaboration and Reporting
- Partner with retailers on joint business planning to align inventory strategies and promotional execution.
- Serve as the lead for S&OP, managing demand and supply planning cycles and communicating risks and mitigation plans.
- Own custom reporting needs for replenishment managers, delivering actionable insights that drive decisions.
- Develop dashboards and KPI reports for OTIF, in-stocks, inventory health, and sell-through performance.
Supply Chain Operations
- Review outages from IDC to store and implement structural solutions, including manual orders when necessary.
- Lead item maintenance efforts with Walmart to ensure accurate setup and orderability.
- Manage supply chain for feature orders, including port splits, MABDs, and store counts.
- Oversee inventory transfers between IDCs to maintain balance and protect in-stocks.
- Lead problem-solving during supply chain disruptions, escalating and resolving bottlenecks quickly.
Promotional and Event Execution
- Plan and manage major Walmart resets, modular changes, and feature events.
- Ensure pipeline-fill meets key set dates and track promotional inventory flow in real time.
E-commerce Support
- Manage fulfillment strategies for Walmart.com, including D2C, store pickup, and WFS.
- Monitor in-stock health and delivery times for online assortments.
Skills & Experience
- 3-5 years of experience in CPFR, supply chain, or customer replenishment roles (Toys, Import, and Assortment experience preferred).
- Strong customer-facing experience with major retailers (Walmart experience preferred).
- Proficiency in analytics and reporting tools such as Excel and Power BI.
- Familiarity with retail systems like Walmart Retail Link, Scintilla, and Supplier One.
