Comcast

Counsel, Compliance

Comcast • $90K — $130K *
Philadelphia, PA 19120In-Person
Legal & Accounting
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 4-6 years legal experience at a large firm, government agency, or corporation in a regulatory or compliance role.
  • Expertise in US federal and state Consumer Laws including TCPA, CAN-SPAM Act, FCRA, FDCPA, and UDAAP.
  • Strong understanding of regulatory bodies like the FTC and Consumer Financial Protection Bureau.
  • Exceptional problem-solving skills and attention to detail.
  • Proficient in leveraging technology for legal research and compliance monitoring.

Responsibilities

  • Provide guidance on compliance with Consumer Laws and mitigate potential risks.
  • Develop action plans for legal compliance and translate them into business requirements.
  • Update internal policies related to Consumer Laws and communicate changes.
  • Lead training sessions on Consumer Law topics for internal teams.
  • Analyze consumer complaints for potential business improvements.

Benefits

  • Comprehensive health benefits tailored to your needs.
  • Flexible work schedule promoting work-life balance.
  • Opportunities for ongoing professional development and support.
  • Access to tools and resources for physical, financial, and emotional well-being.
Full Job Description
Job Summary
The Counsel, Cable Legal Compliance, role is responsible for building and operationalizing a best-in-class compliance program across various substantive areas, tailored to Comcast's businesses and organization, as well as handling and managing day-to-day compliance issues as they arise. The role will be responsible for providing strategic legal advice and counseling on consumer-facing issues, including telephone and email compliance, identity verification and authentication, consumer risk assessments (including credit screenings), and collection activities. This position involves regular interaction with Comcast leadership and business stakeholders and requires the ability to work with considerable autonomy. The successful candidate will be a highly skilled, law-firm- or government-trained lawyer with significant experience providing regulatory advice in the areas of consumer protection and consumer communications. This is a business-facing role for a confident, proactive, strategic lawyer who can independently manage highly diverse work and demands from all levels of the organization in an efficient and practical manner. The position reports to the Vice President & Senior Deputy General Counsel, Deputy Compliance Officer, Cable Legal Compliance.

Job Description

Role Description
  • Provide guidance and advice to internal stakeholders (e.g., Finance, Digital Experience, Customer Experience Strategy & Operations, and Product teams) on consumer-facing regulatory matters, including compliance with the Telephone Consumer Protection Act ("TCPA"), CAN-SPAM Act, Fair Credit Reporting Act ("FCRA"), Fair Debt Collection Practices Act ("FDCPA"), Unfair and Deceptive Acts and/or Practices ("UDAAP") laws, and related state laws (collectively "Consumer Laws"). Identify potential risks for mitigation; remain current on relevant laws and regulations, guidelines, and best practices, and provide updates to relevant stakeholders as needed.
  • Develop action plans to address risk and comply with new legal requirements in the Consumer Laws space. Translate legal requirements into functional business requirements and assist impacted teams with implementation.
  • Update existing internal policies and procedures addressing compliance with Consumer Laws and communicate updates to impacted teams across the organization.
  • Develop and lead training sessions regarding Consumer-Law-related topics.
  • Review consumer complaints regarding Consumer Laws, perform root cause analysis, and identify potential business improvements related to consumer complaints.
  • Provide legal analysis of legislative, regulatory, and advocacy materials in support of Government Affairs activities.

Job Requirements
  • Requires minimum 4-6 years of legal experience at a large firm, government agency, or corporation in a regulatory or compliance role.
  • Knowledge of and experience with US federal and state Consumer Laws, including the TCPA, CAN-SPAM Act, FCRA, FDCPA, and UDAAP laws. Knowledge of and experience with US federal and state Consumer Law regulators, including, for example, the Federal Trade Commission, Consumer Financial Protection Bureau, and state attorneys general.
  • Ability to think strategically to analyze and resolve issues proactively, independently, effectively, and efficiently and to build collaborative relationships with senior management, business leaders, legal, and others, while managing shifting priorities.
  • Exceptional organizational skills, problem-solving abilities, and attention to detail.
  • Proficient in leveraging technology and AI-powered tools to enhance legal research, compliance monitoring, and day-to-day workflows.
  • Forward-thinking mindset with a demonstrated ability to streamline processes, identify automation opportunities, and drive operational efficiencies within a legal or compliance function.
  • Clear, concise, and persuasive oral and written communicator.
  • Member of a state bar in good standing, with the ability to obtain a limited in-house bar license in Pennsylvania.

Core Responsibilities
  • Provides legal counsel regarding Consumer Laws. Dispenses legal knowledge and expertise impacting business operations. Works closely with consumer-facing management and staff.
  • Performs legal research when and as necessary to resolve complex legal issues and determine the appropriate course of action regarding a particular issue/case. Consults with and supervises outside counsel to develop legal strategies and resolve issues in routine matters.
  • Operates with a moderate level of supervision with no direct management responsibilities.
  • Carries out/performs duties consistent with strategic plans and directives as determined by more senior level management and attorneys.
  • Consistent exercise of sound judgment and discretion in all matters.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills
Compliance Governance, Legal Practices, Relationship Management, Strategizing

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education
Juris Doctor

Certifications (if applicable)

Relevant Work Experience
2-5 Years

About Comcast

FreeWheel manages the economics of content for the enterprise class of entertainment, offering technical infrastructure for revenue rights management and business operations, wrapped in advisory services. They offer advertising sales rights, display, video, mobile ad management, contract management, professional content, ad serving, reporting, analytics, technology, services, advisory services, business operations, programmatic advertising, advertising marketplace, and linear, and online advertising.

Comcast Careers

Joining Comcast means becoming part of a dynamic team committed to shaping the future of media and technology. As a leading company in entertainment, communications, and technology, Comcast offers unparalleled job opportunities designed to foster professional growth and innovation. Work You’ll Do At Comcast, you’ll be part of a culture that cherishes diversity, leadership, and innovation. Our team is at the forefront of the industry, leading changes that redefine how people connect and experience content across the globe. Transform your career with a company that is committed to your professional development. Comcast offers a variety of positions across multiple fields, where your skills will be honed for leadership roles and your career aspirations supported by comprehensive training programs. Join Our Leading Team Be part of a team that values creativity and diversity. Comcast’s commitment to inclusive culture and diversity training ensures that every team member’s voice is heard and valued. This approach not only enhances our work environment but also drives our leadership in the competitive tech industry. Innovate with Us Engage in work that matters with a team of over 100,000 employees worldwide. At Comcast, innovation isn’t just another buzzword—it's at the core of everything we do. From developing groundbreaking technology to reimagining how our customers experience entertainment and communication, your work will influence millions. Internship and Employment Opportunities Start your career with a Comcast internship, where you’ll gain invaluable industry experience, network with professionals, and develop skills that will benefit you throughout your career. For those seeking full-time positions, Comcast’s hiring process is designed to find not just the right skills but the right fit for our culture of growth and innovation. Benefits and Growth Comcast is dedicated to the well-being and advancement of our team members. Enjoy a wealth of benefits that support both your professional and personal life, including health, wellness, and retirement plans. Our employees are encouraged to pursue continuous growth through professional development opportunities and leadership training. Stay Connected Join the Comcast Team Explore job opportunities that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Search Comcast jobs today and find out where your career could take you. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Comcast. By joining Comcast, you’re not just finding a job—you’re joining a community of innovators who are passionate about creating extraordinary experiences for our customers and for each other.
Learn more about Comcast
Size
31,000 employees
Market Cap
$149.9 billion
Industry
Hospitality & Recreation
Net Income
$10.5 billion
Founded
1963
5 Year Trend
+7.6%
Revenue
$103.5 billion
NASDAQ
CMCSA
* Ladders Estimates

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