Job Description:About the Role:WSJLI is looking for a dynamic and resourceful Council Manager to support our executive peer communities. In this role, you will be the central point of contact for a designated council members and their support teams, responsible for ensuring a high level of member engagement, satisfaction, and retention. You will work closely with the Council Chair to foster a vibrant, connected community and deliver a valuable experience for all members.
You Will:Member Engagement and Relations- Set Strategy for Council Growth: In conjunction with the Council Chair, play a large strategic role in optimizing for Council growth and member satisfaction, including taking a holistic look at attendees for each event and curating the best mix for an elevated experience.
- Proactively Drive Engagement: Actively reach out to council members to encourage participation in events, utilize non-event benefits (e.g., exclusive content, networking opportunities), and build strong, individual relationships.
- Monitor Engagement and Retention: Partner with Member Services Associates to understand who from the council members are engaged, which are unengaged,
- Support Sales to New Members: Closely partner with Council Chair and WSJLI's sales team to drive new membership acquisition; at times be the primary sales point of contact for high-profile members at companies where WSJLI leaders already have a strong relationship.
- Optimize Member Outreach: Develop and execute tailored engagement strategies based on member profiles. Prioritize outreach to prominent, at-risk, and unengaged members to ensure they are receiving maximum value from their membership.
- Build Council Chair Relationship: Collaborate closely with the Council Chair, providing support and insights to help them foster a strong, cohesive community.
Programming and Content Curation- Match Members to Opportunities: Identify and match members to relevant programming and speaking opportunities that align with their expertise and the council's agenda.
- Source Event Speakers: Working with WSJLI's Executive Producer and the Council Chair, actively recruit and secure qualified members to serve as speakers for council events, workshops, and virtual sessions.
Event and Summit Support- Drive Summit Co-Chair Recruitment: Partner with the Council Chair to identify and recruit suitable members to serve as co-chairs for annual summits and major events, ensuring a strong leadership presence.
You Have:- 7 years minimum relevant experience
- Bachelor's degree in Business, Communications, Marketing, or a related field.
- Proven experience in community management, account management, or a similar member/client-facing role.
- Exceptional interpersonal and communication skills, with a talent for building and maintaining professional relationships.
- Strong organizational and project management abilities, with a focus on details and follow-through.
- Experience with a CRM or membership management system (e.g., Salesforce, HubSpot).
- Strategic mindset with the ability to identify opportunities for member value and engagement.
- A proactive and self-motivated approach to work, with a track record of driving results.
- Ability to work collaboratively with a diverse group of stakeholders, including executive-level members and internal teams.
Our Benefits- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Medical, Dental and Vision Insurance Plans
- Education Benefits
- Paid Maternity and Paternity Leave
- Family Care Benefits
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
Learn more about all our US benefits
Business Area:Dow Jones - Leadership Institute
Job Category:Sales
Union Status:Non-Union role
Base Pay Range: $115,000.00 - $130,000.00
We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.
For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.
