About the Role:Grade Level (for internal use):09
The Team: S&P Global's Legal Operations & Transformation team supports the Legal, Government Affairs, Risk & Compliance organization by strengthening operational processes, improving legal technology adoption, enabling data-driven decision-making, and supporting consistent outside counsel and legal spend management practices. The team works closely with legal professionals, Finance, Procurement, technology partners, external vendors, and law firms to deliver practical, efficient, and scalable support across the department.
Responsibilities and Impact:- Serve as a primary administrator and day-to-day coordinator for the department's e-billing and matter management platform.
- Process, review, and monitor legal invoices to support timely approvals, accurate coding, and compliance with billing guidelines and established controls.
- Coordinate matter setup, law firm onboarding, vendor maintenance, user support, and related system administration activities.
- Monitor invoice exceptions, billing rule violations, approval workflow issues, and matter data quality; work with internal stakeholders and law firms to resolve issues promptly.
- Support outside counsel engagement processes, fee arrangement administration, accrual tracking, budget support, and law firm communications.
- Generate routine and ad hoc reporting on legal spend, accruals, vendor performance, matter activity, and operational metrics.
- Partner with Finance, Procurement, legal professionals, and technology teams to support invoice payment processes, spend management initiatives, and process improvements.
- Maintain e-billing documentation, process guides, billing records, and controls to support governance, audit readiness, and consistent execution.
- Assist with implementation, testing, training, and rollout of legal technology enhancements, workflow improvements, and operational initiatives.
- Coordinate special projects supporting Legal Operations & Transformation, including project plans, status updates, dashboards, communications, action-item tracking, and stakeholder follow-up.
- Conduct process analysis and research to identify improvement opportunities, support better ways of working, and improve the user experience for internal clients and law firms, also using the company's' AI tools.
- Support departmental communications, training materials, playbooks, standard operating procedures, and other resources that enable consistent adoption of legal operations processes.
Compensation/Benefits Information: (This section is only applicable to US candidates)
S&P Global states that the anticipated base salary range for this position is $59,212 to $109,243. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.
What We're Looking For:Basic Required Qualifications:- Bachelor's degree or equivalent practical experience.
- 3+ years of experience in legal operations, e-billing administration, legal support, finance operations, procurement operations, project coordination, or a related field.
- Experience working with e-billing, matter management, finance, procurement, or other enterprise business systems.
- Strong proficiency in Microsoft Office, particularly Excel and PowerPoint; ability to prepare clear reports, summaries, and executive-ready materials.
- Experience supporting projects, tracking milestones, following up on action items, and helping drive workstreams from planning through execution.
- Experience using AI-enabled productivity tools to improve efficiency, streamline workflows, and support smarter ways of working.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities and deadlines in a fast-paced environment.
- Strong written and verbal communication skills, with the ability to work effectively with legal professionals, law firms, vendors, Finance, Procurement, and technology partners.
- Analytical and problem-solving mindset, with the ability to identify root causes, resolve operational issues, and recommend process improvements.
- Ability to handle confidential information, exercise sound judgment, and maintain professionalism in interactions with internal and external stakeholders.
Additional Preferred Qualifications:- Experience with Legal Tracker, Ariba, or similar e-billing and procurement platforms.
- Experience supporting outside counsel management, legal spend administration, invoice review, accruals, budgets, or law firm billing guideline compliance.
- Experience supporting technology implementations, user testing, change management, training, or process redesign initiatives.
- Knowledge of reporting and analytics tools such as Power BI, Smartsheet, or similar platforms.
- Demonstrated ability to work independently while collaborating effectively across global teams, regions, and time zones.
Right to Work Requirements:This role is limited to persons with indefinite right to work in the United States.
Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
