Radial

Corporate Account Manager

Radial$80K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in a quota-carrying business role
  • Preferred 3+ years selling technology or financial solutions
  • Strong sales and consultative skills for discovery calls
  • Excellent oral and written communication abilities
  • Organizational and computer skills for customer tracking

Responsibilities

  • Manage a portfolio of customer accounts as a trusted advisor
  • Identify challenges early to enhance customer experience
  • Drive renewals while seeking upsell and cross-sell opportunities
  • Achieve key performance metrics for customer satisfaction and revenue
  • Ensure accurate CRM data for effective team collaboration

Benefits

  • Competitive salary with uncapped earnings
  • Comprehensive health, dental, and vision coverage
  • 401(k) retirement match up to 4%
  • 32 days paid time off including personal and national holidays
  • 18 weeks paid parental leave after one year
  • 5 paid days for volunteering and learning annually
  • $5,250 tuition reimbursement after 6 months
  • Sage Wellness Rewards Program with fitness reimbursement
  • Access to on-demand career development and training options
Full Job Description
Job Title
Corporate Account Manager

Job Description
Corporate Account Manager-Sage Intacct

Hybrid schedule - work from the office three days per week.

You'll represent software that combines decades of trusted expertise with modern tools like Sage Ai. Our software makes work easier and more efficient for our customers - that's why they love it.

Uncapped earnings

Our compensation structure includes a base salary plus commission. We believe that if you put in the work, you should be rewarded for it.

10 paid days for volunteering and learning:

Through Sage Foundation, you can donate your skill-based support or manual labor to causes you care about 5 days per year. Another 5 days per year can be invested in engaging in learning opportunities that interest you, because we care about your development at Sage.

Summary of your day-to-day:

You'll typically focus on managing a portfolio of customer accounts, acting as a trusted advisor by spotting challenges early, and helping customers get the most out of Sage products. Additionally, you'll care deeply about renewals, always looking for upsell and cross-sell opportunities that drive growth and deliver real business impact.

Key Responsibilities
Key performance metrics (KPMs):

Everyone wants to know what's expected of them and to be supported in achieving those goals, too. Growing Sage Intacct is our primary focus, so you can expect plenty of resources to help you experience your best work yet. As an account manager, your success will be shaped by:
• Total CSAT and NPS scores
• Average renewal and churn reduction rates
• Total growth in revenue from upselling and cross-selling
• Total NRR scores
• Percentage of CRM accuracy

Requirements:
• 3+ years of business experience and successful quota-carrying experience.
• Preferred: 3+ years of experience selling technology solutions, application software, or other financial, business, CRM, or ERP solutions.
• Strong sales acumen and consultative skills to conduct thorough discovery calls and translate them into qualified opportunities that result in a high closure rate.
• Excellent communication skills, both oral and written, that will enable remote sale of products and services, as well as internal information-sharing.
• Organizational skills and computer competency that will facilitate customer and business tracking, follow-up, and team coverage.

Perks? We have plenty.
• Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably).
• Comprehensive health, dental, and vision coverage.
• 401(k) retirement match (100% matching up to 4%).
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).
• 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
• 5 days paid yearly to volunteer (through Sage Foundation).
• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).
• Library of on-demand career development options and ongoing training offerings.

Function
Sales

Country
United States

Office Location
Atlanta;Austin;Lawrenceville

Work Place type
Hybrid

Advert
Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage: sage.com/en-us/company/careers/working-at-sage/
Watch a video about our culture: youtube.com/watch?v=h1-vs3zIpnc

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About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Founded
1999

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