Work Shifts

9:00 A.M - 5:00 P.M

No weekend requirement.

Duties & Responsibilities

Purpose of Position:

This class of positions encompasses supervisory or administrative work of varying degrees of difficulty and with varying degrees of latitude for independent initiative and judgment in the delivery of health program and support services.

Essential Duties and Responsibilities:

Under general supervision with moderate latitude for independent initiative and judgment, performs some of the following functions:
1. Consults with medical and professional staff of other departments and staff from associated health care fields to plan and coordinate joint patient and management objectives. Acts as a liaison between the Department of Medical Services and other administrative divisions.
2. Provides administrative supervision for a health service program.
3. Plans, develops, and may conduct training programs to maintain proficiency of staff and use of new equipment and methods.
4. Allocates staff on basis of workload, space, and available equipment.
5. May supervise studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Makes recommendations and implements.
6. Coordinates research projects and conducts special studies to evaluate various rehabilitative programs in the department and within the overall objective of the department.
7. Directs the processing of orders for requisitioning of equipment, prosthetic appliances, and medical supplies for patients.
8. As required, consults with medical, nursing and other staff involved in treatment to clarify ambiguities and secure documentation of the records and to secure necessary and timely certification and verification.
9. May analyze patient records with clinical staff to determine whether they document that the length of stay and medical services rendered are consistent with reimbursement formulas, completing necessary forms.
10. Ensures that compliance policies and procedures current and followed.
11. Supervises the office administration and office record keeping activities of the department.
12. Is responsible for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability.
13. Supervises the preparation and publication of operational manuals and procedures.

Minimum Qualifications
1. Master's degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling; and one (1) year of full-time experience in medically-oriented health care and medical support systems environment; or
2.Bachelor's degree from an accredited college or university in disciplines listed in "1" above; and two(2)years of full-time experience in medically-oriented health care and medical support systems environment; or
3.A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a Bachelor's degree.

Department Preferences
• Demonstrated experience managing financial and administrative operations, including safeguarding patient valuables, handling petty cash and transportation benefit programs (e.g., OMNY cards), processing daily deposits, and preparing financial reports in accordance with audit and compliance standards.
• Proven supervisory experience leading and evaluating administrative or clerical support staff, including conducting performance evaluations, coaching and development discussions, addressing employee relations concerns, and training staff on operational systems and workflows.
• Experience developing and managing staff schedules in a fast-paced environment, ensuring appropriate coverage, coordinating overtime, and accommodating operational needs, training requirements, and employee leave requests.
• Strong experience collaborating with multidisciplinary teams across clinical and non-clinical departments, serving as an effective liaison to support operational objectives, quality improvement initiatives, and organizational goals.

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.