Contractor Program Manager / Task Lead

Think Tank, Inc.

$90K — $130K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing federal contracts or task orders
  • Experience with multi-function administrative support teams
  • Excellent communication skills with senior officials
  • Proficient in contract status reporting and quality control plans
  • Skilled in Microsoft Office, Google Workspace, and Adobe Acrobat
  • Proven ability to resolve performance issues proactively

Responsibilities

  • Act as primary contact for staffing and quality oversight
  • Assign personnel and address performance issues
  • Participate in task order meetings with government stakeholders
  • Prepare monthly status reports outlining project health
  • Create and update Quality Control Plan promptly
  • Lead staffing and training transition planning
  • Facilitate effective handover of project responsibilities

Benefits

  • Telework options available
  • Contract term with potential extension up to 4 years
  • Involvement in key federal initiatives
  • Direct impact on government contract management
  • Opportunities to engage with senior government officials
Full Job Description
CONTRACT INFORMATION

Agency: NOAA National Marine Fisheries Service (NMFS), Office of the Assistant Administrator (OAA)

Place of Performance: Silver Spring, MD (1315 East-West Highway, 20910); telework as authorized

Period of Performance: 07/22/2026 - 07/21/2027 (Base); up to 4 years with options

POSITION OVERVIEW

The Contractor Program Manager (PM) / Task Lead serves as the prime point of contact between the contractor team and the Government. This is a Key Personnel position. The PM/Task Lead is responsible for day-to-day contract management, quality oversight, staffing coordination, status reporting, and issue resolution across all four task areas.

KEY RESPONSIBILITIES
  • Serve as the single point of contact for staffing, quality control, scheduling, status reporting, issue escalation, and invoice support
  • Maintain authority to assign contractor personnel to task areas and resolve performance issues
  • Attend task order kick-off meeting and routine status meetings with CO, COR, and Government stakeholders
  • Prepare and submit monthly status reports by the 5th business day of each month, summarizing accomplishments, deliverables, risks, issues, upcoming work, and corrective actions
  • Develop and maintain the Quality Control Plan; submit within 15 business days of award and update as needed
  • Lead transition-in planning including staffing, access, training, knowledge transfer, and quality control procedures
  • Coordinate personnel changes with COR in advance and ensure knowledge transfer to minimize disruption
  • Ensure all personnel complete required NOAA/DOC training (IT security, records management, privacy, SASH, etc.) within required timeframes
  • Coordinate transition-out activities including file transfer, tracker handover, SOPs, and system access closeout


REQUIRED QUALIFICATIONS
  • Demonstrated experience managing federal government contracts or task orders in a program manager or project lead capacity
  • Experience overseeing multi-function administrative support teams (FOIA, case coordination, travel, administrative operations)
  • Strong written and oral communication skills with ability to interface effectively with senior Government officials
  • Experience preparing and submitting contract status reports, quality control plans, and staffing plans
  • Proficiency with Microsoft Office, Google Workspace, and Adobe Acrobat
  • Ability to resolve performance issues and escalate risks proactively


SECURITY & SUITABILITY
  • Must be capable of obtaining and maintaining a suitability/public trust determination (Tier 1 or successor)
  • Must obtain all required system access approvals for NOAA/DOC systems
  • Must complete initial and annual NOAA SASH training within required timeframes

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