Job Details

Working Title: Continuity of Care Manager
Job Class: Human Services Manager 1
Agency: Human Services Dept

• Job ID: 96993
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/12/2026
• Closing Date: 10/02/2026
• Hiring Agency/Seniority Unit: Human Services Dept / DHS Manager
• Division/Unit: DHS-Central Office / ADSA MFP Administration
• Work Shift/Work Hours: Not Applicable Shift
• Days of Work: Monday - Friday
• Travel Required: Yes, up to 15%
• Salary Range: $41.58 - $60.10 / hourly; $86,819 - $125,488 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 220 - Manager/Unrep
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities : Yes

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

This position exists to design, develop, and operationalize the new Continuity of Care legislation from 2026 session. The person will provide strategic vision and management for the comprehensive requirements that will require internal and external collaboration to ensure that Minnesotan's maintain their continuity of care. This includes people who need new services or care when impacted by a provider, agency, or similar transition, service disruption or termination, as well as individuals experiencing (or at risk of) institutionalization.

The position is embedded within the Transitions, Tribal & Transformations Division of the Aging and Disability Services Administration.While this position is state-funded, the division is primarily funded by the federal demonstration grant Money Follows the Person. This position will support both the demonstration and permanent functions and projects of the agency, administration, division, and demonstration grant.

Qualifications

Minimum Qualifications

Demonstrated leadership experience*

*Leadership experience can include:

• Experience as a supervisor, leadworker, team lead, project lead;
• Completion of a State of Minnesota leadership program (e.g. ELI, L4);
• A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:
  • 1+ year of experience identifying issues, goals and strategic actions
  • 100+ hours per year time commitment

AND

4 years of professional work experience. Experience must demonstrate the following:

• Extensive knowledge and/ or experience in delivery of the federal Medicaid program and Minnesota's Medicaid program, such as: Medical Assistance, home and community based services and programs (state and waiver plans, including, Home Care, Brain Injury-BI, Community Alternative Care-CAC, Community Access for Disability Inclusion-CADI, Developmental Disabilities-DD, Elderly Waiver-EW), the Americans with Disabilities Act, Olmstead Decision, Older Americans Act, Money Follows the Person grant, Housing, Mental Health, Substance Use, and other federal and state policy directions in long-term care, transition services, housing, employment, and community supports; and
• Knowledge of state, county, Tribal and managed care delivery systems and funding streams
• Management and strategic leadership processes, in particular those that support operations of a collaborative work relationships among state partner agencies and intra-agency divisions/administrations, and partner relationships; and
• Experience in communications, human relations, and management to build collaboration and a network of committed partners and lead agencies

Preferred Qualifications

• Organizational change management and continuous improvement, strategies, and applications
• Medicaid provider operations related to program integrity, licensing, provider enrollment and similar systems
• Negotiate and build consensus among the various internal and external partners on program policies and strategies in order to meet the state and project objectives and needs
• Legislative processes, procedures and protocols that have broad, inter-related impact
• Variety of experiences working effectively with others from different backgrounds and cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected] . For additional information about the application process, go to http://www.mn.gov/careers .

Contact

If you have questions about the position, contact Amy Petersen at [email protected] .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at [email protected] .

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or [email protected] for assistance.