SHI

Content Strategist & Writer - Spend Optimization Services

SHI$80K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Communications or related field, or equivalent experience
  • 7+ years of experience in content marketing, editorial, or B2B/technical writing
  • Proven capability in writing across digital and long-form formats
  • Experience communicating complex ideas effectively
  • Familiarity with cross-functional collaborations in marketing and creative teams
  • Proficiency with tools like Word, Excel, PowerPoint, and WordPress

Responsibilities

  • Develop content strategies that align with business goals and audience needs
  • Create a variety of written content for different formats and stages of the buyer journey
  • Collaborate on multimedia content such as video and social media
  • Produce product-related content and work with creative teams on messaging
  • Innovate demand-building strategies focusing on data-driven content
  • Utilize AI tools for content research and creation while maintaining quality standards
  • Support content organization and discoverability in the Resource Hub

Benefits

  • Medical, vision, dental insurance
  • 401(k) retirement plan
  • Flexible spending account
  • Opportunities for professional development
  • Collaborative work environment with cross-functional teams
Full Job Description
Job Summary

SHI is seeking a Content Strategist & Writer - Spend Optimization Services to support the Spend Optimization Services solution pillar as part of the Editorial and Research team. This role is responsible for developing clear, compelling content that drives thought leadership, strengthens brand positioning, and supports campaign and product storytelling.

This position blends content strategy, editorial storytelling, and marketing writing, translating complex spend optimization, cost management, and IT financial management technologies, strategies, trends, and innovations into clear, value-driven narratives that resonate with target audiences.

The Content Strategist partners closely with product and solutions marketing, growth marketing, demand generation, creative teams, and subject matter experts to create content that educates buyers, differentiates SHI in the market, and drives measurable growth across the funnel.

Role Description

  • Develop content strategies aligned to Spend Optimization Services business goals, go-to-market motions, industry trends, and audience needs, translating complex technical and financial concepts into clear, compelling narratives
  • Own full-funnel written content across formats (blogs, eBooks, whitepapers, webinars, email campaigns, and landing pages), ensuring clear objectives, defined target personas, and messaging aligned to awareness, consideration, and decision stages
  • Collaborate on non-written content formats such as video, podcasts, infographics, and social media assets to ensure cohesive storytelling across channels
  • Create product-adjacent and partner-facing content, including solution briefs, one-pagers, and FAQs, while partnering with creative teams on web copy
  • Develop innovative approaches to building awareness and demand in a data-driven, cost-optimization-focused landscape, including buyer-led topic clusters and modular, reusable content strategies
  • Utilize AI tools effectively to support research and drafting, while applying strong editorial judgment to ensure accuracy, quality, and alignment with brand voice and guidelines
  • Support content publishing in SHI's Resource Hub using WordPress, ensuring proper tagging, organization, and discoverability
  • Monitor industry trends related to IT spend optimization, licensing, cost management, and financial governance, and connect insights to SHI's services and solutions in a differentiated and relevant way
  • Partner with editorial leadership and external agencies to develop primary and secondary research that supports industry-leading thought leadership
  • Integrate cross-solution messaging and align content to broader company narratives where appropriate
  • Continuously improve existing content through refreshes, repackaging, and optimization
  • Apply SEO and AEO (Answer Engine Optimization) best practices to improve content discoverability, search rankings, and performance across web and campaign assets


What success looks like:
  • Content is clear, credible, and grounded in real buyer needs
  • Content drives measurable business impact, including engagement, conversion, lead quality, and sales enablement
  • Content planning aligns to buyer journeys and structured topic clusters
  • Content reflects industry insights and performs across traditional search and AI-driven discovery platforms
  • Stakeholders trust your strategic recommendations and content expertise
  • SHI is increasingly recognized as an industry authority in Spend Optimization Services


Behaviors and Competencies
  • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
  • Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.
  • Research: Can identify the need for, and initiate, independent research to gather necessary information without explicit instructions.
  • Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
  • Conceptual Thinking: Can develop and apply moderate conceptual frameworks to solve moderate problems.
  • Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
  • Intellectual Curiosity: Can actively seek out new learning opportunities and apply learned concepts to different situations.
  • Self-Development: Can set personal development goals and take steps to achieve them.
  • Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification.


Skill Level Requirements
  • The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate
  • Proficiency in utilizing creative design applications such as Adobe Illustrator to create visually compelling graphics and designs. - Intermediate
  • Experience in using HTML and CSS for web design and development tasks. - Intermediate
  • The ability to apply SEO principles and best practices to enhance the visibility and performance of web designs. - Intermediate
  • Ability to create clear and effective technical documentation. - Intermediate


Other Requirements

  • Bachelor's Degree in Communications or a related field, or equivalent work experience
  • 7+ years of experience in content marketing, editorial, or B2B/technical writing
  • Proven experience writing across multiple formats, including digital, long-form, and executive-level content
  • Demonstrated ability to communicate complex ideas effectively
  • Experience working with cross-functional teams including marketing, creative, and subject matter experts
  • Proficiency with tools such as Microsoft Word, Excel, PowerPoint, Outlook, Asana, WordPress, and SEMrush
  • Ability to travel to SHI, partner, and customer events as needed


Preferred
  • Experience in spend optimization, IT financial management, licensing, procurement, or cost optimization services
  • Familiarity with product marketing concepts such as positioning, personas, and value propositions
  • Experience creating sales enablement or go-to-market aligned content


The estimated annual pay range for this position is $80,000 - $150,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

About SHI

SHI International Corp., formerly known as Software House International, is a privately owned provider of technology products and services, headquartered in Somerset, New Jersey. SHI has customers in the non-profit, private, and public sectors. SHI has been counted among North America's top 15 largest providers of IT solutions. It has 5,000 employees across more than 35 offices in the United States, Canada, France, Hong Kong, Singapore, and the United Kingdom. SHI has amassed 15,000 customers, including companies such as Boeing, Johnson & Johnson and AT&T. SHI operates two integration centers in Piscataway, New Jersey.
Learn more about SHI
Industry
Founded
1989

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