Cisco

Content Designer (Remote)

Cisco$104K — $131K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree plus 5 years of content design or UX writing experience, or Master's degree plus 3 years in a related field.
  • Demonstrated experience in content design or UX writing for complex software products.
  • Expertise in achieving cross-functional agreement on terminology with various stakeholders.

Responsibilities

  • Design UI text that aligns with Splunk's style guide across various elements.
  • Lead architecture and navigation design based on user research.
  • Establish and manage cross-product terminology in collaboration with product teams.
  • Create guidelines and patterns for consistent error messaging and help content.
  • Develop user onboarding materials like walkthroughs and tours.
  • Ensure content patterns comply with design system standards across products.
  • Collaborate with design and research on usability studies to validate content decisions.

Benefits

  • Flexible work schedule with remote options.
  • Professional development and training opportunities.
  • Collaborative work environment with cross-functional teams.
  • Access to cutting-edge design tools and technologies.
Full Job Description
Your Impact
  • Design clear, consistent UI text across flows - labels, error messages, empty states, onboarding, tooltips, and more - in alignment with Splunk's style guide and design system
  • Lead information architecture and navigation design for complex product areas, using research to fit user mental models
  • Define and maintain cross-product terminology, partnering with product management and product marketing to resolve naming conflicts and drive durable decisions
  • Develop content-led guidelines and patterns (e.g. error messaging standards, capitalization, in-product help) that product designers and engineers can apply consistently
  • Create and maintain in-product guidance experiences, such as walkthroughs and tours, to support user onboarding and feature adoption
  • Collaborate on design system standards to ensure content patterns are compliant and reusable across the portfolio
  • Partner with design and research on usability studies and card sorting to validate content and navigation decisions
  • Support product designers on projects that lack dedicated content design coverage, providing frameworks and AI-assisted tools to maintain quality at scale


Minimum Qualifications
  • Bachelor's plus 5 years of related experience, or Master's plus 3 years of related experience. Related experience is understood to include content design and UX writing practice
  • Prior experience in content design, UX writing, or a closely related field within complex software products
  • Previous backgrond with driving cross-functional alignment on terminology and naming decisions with product, marketing, and engineering stakeholders


Preferred Qualifications
  • Applied experience with adaptability and resilience in navigating ambiguity, with the ability to effectively articulate the strategic value of the discipline to key stakeholders
  • Prior experience with UI text craft: you write clearly, concisely, and with a consistent voice across diverse UI surfaces
  • Prior experience thinking structurally about information architecture, taxonomy, and navigation - not just individual strings
  • Applied experience working with Figma and design systems; experience with Magnetic or similar enterprise design systems is a plus


About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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