SpaceX

Consumer Sales Operations Lead

SpaceX • $90K — $130K *
Bastrop, TX 78602In-Person
Telecommunications & Hardware
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or business, or high school diploma with 2+ years of professional experience
  • 2+ years of project management, sales operations, or consulting experience, or customer-facing role experience
  • Strong proficiency with SQL and data visualization tools like Power BI
  • Knowledge in retail, telecommunications, or consumer electronics sales operations
  • Experience with inventory management and supply planning in a hardware environment

Responsibilities

  • Own end-to-end sales operations for channel partners to drive revenue growth
  • Lead the rollout of new purchasing models and product offerings
  • Build and maintain dashboards, KPIs, and reporting infrastructure using SQL and Power BI
  • Analyze sales data for strategic insights on channel performance and customer retention
  • Design and improve sales processes such as lead routing and deal management
  • Collaborate with cross-functional teams to optimize order management and delivery

Benefits

  • Opportunity to drive critical sales operations for a market-leading product
  • Engagement with diverse teams including Business Development and Logistics
  • Potential for career advancement in a high-growth environment
  • Hands-on experience with advanced data analysis and visualization tools
  • Ability to influence organizational strategies and processes
Full Job Description
CONSUMER SALES OPERATIONS LEAD

RESPONSIBILITIES:
  • Own end-to-end sales operations for channel partners, driving revenue improvements and scaling Starlink's go-to-market efforts in US/CA
  • Lead the rollout of new purchasing models, product offerings, and go-to-market initiatives across channel partners
  • Build and maintain sales dashboards, KPIs, and reporting infrastructure using SQL, Power BI, and other tools to provide actionable insights to leadership
  • Analyze sales data to develop strategic insights on channel performance, customer acquisition, and retention
  • Design and improve sales processes, including lead routing, deal management, forecasting, and pipeline hygiene
  • Partner closely with Business Development, Finance, Supply & Operations Planning, and Logistics teams to optimize order management, delivery timelines, and inventory planning

BASIC QUALIFICATIONS:
  • Bachelor's degree in engineering or business; OR high school diploma or equivalency certificate and 2+ years of professional experience
  • 2+ years of project management, sales operations, or consulting experience; OR 2+ years of experience in a customer-facing role

PREFERRED SKILLS AND EXPERIENCE:
  • Strong proficiency with SQL and data visualization tools (Power BI or similar)
  • Knowledge or experience in retail, telecommunications, or consumer electronics sales operations
  • Experience with inventory management and supply planning in a manufacturing or hardware environment
  • Demonstrated ability to operationalize new processes, tools, or purchasing models
  • Excellent communication skills and ability to influence stakeholders
  • Track record of delivering results; experience driving measurable revenue or efficiency impact

ADDITIONAL REQUIREMENTS:
  • Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
  • Availability and willingness to travel as needed to customer sites/meetings


ITAR REQUIREMENTS:
  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. a7 1157, or (iv) Asylee under 8 U.S.C. a7 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

About SpaceX

SpaceX is an American aerospace manufacturer and space transportation services company founded in 2002 by entrepreneur Elon Musk. The company designs, manufactures, and launches advanced rockets and spacecraft. SpaceX has developed the Falcon 1, Falcon 9, Falcon Heavy, and Dragon spacecraft. The company was founded with the goal of reducing space transportation costs and enabling the colonization of Mars. SpaceX has achieved several milestones in spaceflight, including the first privately-funded liquid-propellant rocket to reach orbit, the first privately-funded company to send a spacecraft to the International Space Station, and the first privately-funded company to send a human-rated spacecraft to orbit.
Learn more about SpaceX
Size
8,000 employees
Industry
Aerospace & Defense
Founded
2002
* Ladders Estimates

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