What you'll be doing

The Payments Transformation Team within Global Money Operations helps shape technology and process strategies across channels, products, and business lines for CIBC employees. As a member of this team, you'll facilitate business delivery and support for Commercial Banking Payments processed through Payment Hub, as well as data repository and tracking systems. You'll ensure all business delivery supports compliance, regulatory, and business requirements from an ISO/MX perspective, while also meeting payment service level agreements (SLAs). In this fast-paced, collaborative environment, you'll balance assertiveness and patience as you persevere to drive results. Working closely with representatives from across the bank, you'll continually improve processes and systems to provide clients with a seamless and efficient payment experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Business Analysis - Collaborate with business, back office, and technology partners to gather and document complex business requirements by leading discussions, identifying scope, and defining appropriate solutions. Prepare and validate comprehensive business requirements to address both business objectives and technical considerations.
• Technology Acumen - Align technology solutions with business needs, demonstrating a strong understanding of payment flows (e-transfers, wires, cheques, EFT) and their impact.
• Relationship Management - Build and foster strong, business-focused relationships through ongoing collaboration and regular touchpoints with key stakeholders.
• Subject Matter Expertise - Apply your experience working with MT standards and ISO20022 message translations to support business delivery and compliance.

Who you are

• You understand that the payments life cycle is critical to the organization. You have 5+ years of experience in payments flows and delivering transformation projects.
• You're a strong communicator. You facilitate conversations with various stakeholders-both internal and external-to communicate the payments vision, tactical steps, and blockers.
• You're a critical thinker. You use analytical skills to assess payment solution development and ensure outcomes align with business and customer needs.
• You put our clients first. You engage with purpose to find the right solutions and go the extra mile because it's the right thing to do.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

Job Location
Toronto-595 Bay St., 7th

Employment Type
Regular

Weekly Hours
37.5

Skills
Business Effectiveness, Communication, Data Mining, Data Reporting, Decision Making, Machine Learning (ML), Metrics Analysis, Process Improvements, Reporting and Analysis, Statistical Analysis, Transformational Management