Dell

Consultant Solutions Architecture

Dell$160K — $221K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in hyperscaler or cloud infrastructure strategy.
  • Proven success in managing $100M+ deal cycles with multiple stakeholders.
  • PMP Certification or equivalent program management credential.
  • Deep knowledge of AI/ML infrastructure and cloud economics.
  • Ability to coordinate cross-functional teams for customer-centric solutions.

Responsibilities

  • Drive strategic outcomes for CSPs and hyperscalers as a trusted advisor.
  • Influence product roadmap based on customer needs for innovation.
  • Coordinate cross-functionally to deliver custom solutions at scale.
  • Lead long-term partnerships that enhance customer loyalty.
  • Leverage Dell Technologies' portfolio to optimize cloud economics.

Benefits

  • Access to comprehensive health and well-being resources.
  • Support for work-life balance initiatives.
  • Opportunities for career advancement and professional development.
Full Job Description
Job Description

Customer Engagement Executive

Customer Success & Strategic Engagement

Join us to do the best work of your career and make a profound social impact as a Customer Engagement Executive on our Hyperscaler & Cloud-Native Strategic Accounts Team in Round Rock, Texas, or on the West Coast. This is field role with travel.

What You'll Achieve

As a Customer Engagement Executive, you will serve as Dell Technologies' elite customer advocate for hyperscalers and cloud-native AI infrastructure providers, embedding deeply in our most strategic and complex engagements to ensure customer success at scale. You will work with CSPs, hyperscalers, and executive stakeholders across customers, partners, and Dell Technologies on AI infrastructure transformation, cloud-native solutions, and outcome-driven strategic partnerships.

You will:
  • Drive strategic outcomes for CSPs and hyperscalers (e.g., CoreWeave, LightningAI, xAI, Nscale) by operating as a trusted advisor, proactively anticipating challenges and mobilizing rapid, coordinated responses in highly dynamic environments.
  • Influence Dell's internal product roadmap based on hyperscaler needs, ensuring the customer's voice shapes strategy, execution, and innovation.
  • Coordinate cross-functionally across product, operations, logistics, finance, and engineering teams to architect and deliver custom solutions at scale.
  • Lead long-term, outcome-driven partnerships that accelerate adoption, drive transformation, and deliver measurable business outcomes strengthening strategic alignment and customer loyalty.
  • Leverage Dell Technologies' full portfolio to identify opportunities for growth, optimize cloud economics, and expand the strategic value delivered to each engagement.

Take the First Step Towards Your Dream Career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements
  • 10+ years of progressive experience in hyperscaler or cloud infrastructure strategy, with deep domain expertise in large-scale, complex technology environments.
  • Proven success in managing and influencing $100M+ deal cycles, including navigating multi-stakeholder negotiations and executive-level decision-making.
  • PMP Certification (Project Management Professional) or equivalent program/engagement management credential.
  • Deep understanding of AI/ML infrastructure and cloud economics, including GPU compute architectures, distributed training frameworks, and hyperscale data center operations.
  • Demonstrated ability to coordinate cross-functional teams (product, engineering, operations, logistics, finance) to deliver integrated, customer-centric solutions.

Desirable Requirements
  • Executive-level influence and strategic planning capabilities, with a track record of building C-suite relationships and shaping organizational strategy.
  • Expertise in GPU scaling, workload orchestration, and data center strategy, including familiarity with emerging AI infrastructure trends and next-generation compute platforms.

Compensation

Dell is committed to fair and equitable compensation practices.

The salary range for this position is $160,800 to $221,100

Benefits and Perks of Working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com.

About Dell

EMC2 provides critical engineering services for municipal and commercial setors. They delivers geotechnical engineering related to soil behavior and soil properties, as well as recommendations of design parameters and design of structures considering soil-structure interaction. Their services include geotechnical analysis and design, field exploration, testing and construction observation services.

Dell Careers

Joining Dell means becoming part of an innovative technology company that leads with digital solutions, services, and devices. At Dell, we're committed to bringing together the brightest minds to foster innovation, leadership, and professional growth. Our diverse team of experts is dedicated to creating an inclusive culture that promotes career advancement and lifelong learning.

Opportunities at Dell

Explore a world of job opportunities with Dell, where we prioritize diversity, equity, and inclusion. Whether you're looking for a full-time position or an internship, Dell offers a dynamic work environment with benefits that support both your professional and personal life. Our team is our strength, and we invest in each member through comprehensive benefits and diversity training programs.

Work You’ll Do

At Dell, you will collaborate with skilled professionals to drive technological advancements and lead transformation projects across various industries. Our commitment to innovation and customer satisfaction makes Dell a unique place to advance your career. You'll have the chance to work on pioneering projects that integrate technology and strategic thinking.

Join Our Team

Dell is hiring! We are looking for passionate, curious, and innovative team players. Search open positions that match your skills and interests. We value the diversity of thought and experience and encourage applications from individuals with varied backgrounds and perspectives.

Professional Growth and Development

Dell supports your career journey with robust training programs, leadership development opportunities, and access to global networks. Our employees are encouraged to take ownership of their career paths with the support of Dell’s resources to achieve personal and professional goals.

Innovate with Us

Engage in work that matters with a team that values innovation and problem-solving. At Dell, you’re not just filling a position; you’re part of a community that challenges the status quo and pushes for groundbreaking solutions.

Internship Programs

Start your career with a Dell internship and gain invaluable industry experience. Our internships offer a chance to develop your skills, work on real projects, and network with professionals. Dell’s internships can be a stepping stone to full-time employment and a successful career in the tech industry.

Benefits of Working at Dell

Dell employees enjoy a range of benefits that include health care, employee discounts, and flexible working arrangements. We understand the importance of a work-life balance and provide our team with the support they need to be successful both at work and in their personal lives.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Dell.

Apply Now

Ready to take the next step in your career? Update your resume, prepare for your interview, and apply for a job at Dell today. Discover how your expertise can help us create technologies that drive human progress.

Dell Careers Blog

Read our careers blog to stay informed about the latest company news, employee stories, and insights into the future of technology and employment at Dell. Join Dell and be a part of a team that values innovation, leadership, and a diverse and inclusive workplace. Explore the endless opportunities to grow professionally and personally as we continue to drive human progress through technology.
Learn more about Dell
Size
133,000 employees
Market Cap
$28.2 billion
Industry
Net Income
$3.2 billion
Founded
2012
5 Year Trend
+10.2%
Revenue
$94.2 billion
NASDAQ

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