The
Consultant III is responsible for leading the implementation of solutions by ensuring successful deployment, customization, and adoption of the solution. The scope of this job includes leveraging project management skills and knowledge of technical functionalities to collaborate effectively with clients and internal teams to deliver high-quality implementations on time.
This opening is with our
Home Health & Hospice Professional Services team. We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities: - Partner with project managers to plan and execute solution implementation tasks in alignment with client objectives.
- Lead requirements gathering sessions, provide analysis of current solution workflows and designs, and validate implementation tasks address gaps.
- Use valuable insights on business workflows to provide recommendations to client executive teams for leveraging the solution capabilities based on their objectives and challenges to create efficiencies.
- Serve as an advisor to clients by offering advanced consultation on solution configuration and leveraging sophisticated features that optimize user experience.
- Deliver advanced training sessions for designated clients on intricate solution functionalities and tailor the approach to accommodate diverse user needs thus maximizing the solution's usability.
- Resolve most solution configuration issues and mentor junior consultants by supporting escalations and training new hires.
- Update and maintain project statuses within project management tools, providing regular reporting on project health, risks, and milestones to internal stakeholders and client executive teams.
- Manage project forecasting, including resource utilization and effort estimates, ensure timely timesheet submissions, and oversee issue and case management to support successful project delivery.
- Perform other job duties assigned.
Required Qualifications: - Bachelor's Degree or equivalent work experience
- At least 4-6 years relevant work experience
Preferred Qualifications: - 4-6 years of experience in the home health industry.
- Proficiency with Salesforce, including reporting, case management, and workflow tracking.
- Experience with billing processes and/or revenue cycle management within healthcare settings.
Job Expectations: - Willing to travel up to 50% based on business needs
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
