Quest Diagnostics

Configuration Analyst

Quest Diagnostics$66K — $119K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of experience in a laboratory setting.
  • Ability to work independently and prioritize tasks.
  • Excellent communication and interpersonal skills.
  • Experience with clinical test databases preferred.
  • Project management experience preferred.
  • Knowledge of laboratory operation processes and specimen transport requirements.
  • Familiarity with clinical lab reporting and desktop tools like MS Excel.

Responsibilities

  • Review, analyze, and implement requests from National Leaders regarding database standardization.
  • Perform clinical data testing from order to reporting, ensuring accuracy at all stages.
  • Support troubleshooting efforts for lab system issues at national and local levels.
  • Coordinate nationwide implementation of database changes and communicate details to laboratories.
  • Provide training on database functions to relevant personnel.
  • Assist in the development of user documentation for IT projects and changes.
  • Participate as a subject matter expert in meetings involving Clinical Franchises and National Leaders.

Benefits

  • Medical, supplemental health, dental & vision coverage for full-time employees from day one.
  • Best-in-class well-being programs to support employee health.
  • Annual health assessment program at no cost.
  • Comprehensive mental health program.
  • Generous vacation and health/flex time policies.
  • 401(k) with company match and employee stock purchase plan.
  • Education assistance and career advancement opportunities.
Full Job Description
JOB DESCRIPTION

Configuration Analyst - Secaucus, NJ, Monday to Friday, 8:00 AM to 5:00 PM

Provide analysis and coordination of projects related to clinical tests, ensuring standardization, integrity, consistency of data, synchronization / cross functionality with multiple systems. Work with cross functional teams in systems including, lab systems, clinical medical reporting, front end specimen processing; rules, collection, clinical lab testing and anatomic pathology.

Pay range: $66,550 - $119,800 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects 6 physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

JOB RESPONSIBILITIES
  • Review, analyze, interpret, and implement database requests from National Leaders, Medical Directors, or other groups responsible for standardization decisions.
  • Review, analyze, interpret, and implement clinical tests from the Business Units, working within the approval process of the department.
  • Performcalculations, reflexing and interpretations at a national level for medical reporting.
  • Perform analysis of impact to lab operation, billing, or pricing. These include analysis of Business and National requests for differences in each Business Unit.
  • Performclinical data testing from order to reporting including accession, resulting, interfacing, calculations, interpretations, reflexing billing, Quanum, medical and report comparisons.
  • Support multiple referrals, test send outs, interfaces, troubleshooting and lab system standardization.
  • Coordinate the implementation of such database changes nationwide, providing clear communication and detailed information to the laboratories of the necessary changes.
  • Provide training in database functions.
  • Troubleshoot issues reported from the National Help Desk or Business Units at a national and local level to resolve database problems. Issues can range from local to national scale. This support includes on-call coverage.
  • Partner with IT programming staff in the deployment of software projects nationwide.
  • Partner with Technical, Clinical Franchises, and instrument group on new and change requests.
  • Support the Manager of Application Databases monitoring quality, adherence to conventions, standardization, and integrity of all national databases.
  • Assist IT personnel such as the training and programming staff in the development of user documentation and procedure recommendations.
  • Perform testing of database changes and obtain approvals prior to implementation.
  • Creation of test plans working in conjunction with project managers.
  • Participate in quality review discussions to resolve issues and review errors.
  • Subject matter expert, attending meetings with Clinical Franchises as well as National Leaders, representing the department to ensure the optimal outcome for the best product. Issues could range from Compliance to Billing and all processes in between.
  • Partner with Project Managers and Regional Business in Projects, as a subject matter expert, such as: Network Optimization and standardization.
  • Support new test requests, front end processes including specimen collection and creating rules based on clinical test, patient demographics, client information and specimens collected.
  • Coordinate and publish laboratory updates.
  • In conjunction with project managers, assist with the creation of user acceptance testing to support pre and post IT programming implementation.
  • Occasional off hours support including on call.

JOB QUALIFICATIONS

Required WorkExperience:

  • Minimum 3 years9 experience in laboratory setting.
  • Ability to prioritize tasks and work independently with minimal supervision.
  • Excellent communication and interpersonal skills.

Preferred Work Experience:

  • Experience in clinical test database highly desirable.
  • Project management experience highly desirable.

Knowledge:

  • Laboratory operation processes (technical departments, processing, client services or billing).
  • Specimen process flow and transport knowledge of specimen requirements for routine and esoteric testing.
  • Familiar with clinical specimen requirements.
  • Familiar with clinical lab reporting including reference ranges and flagging.
  • Familiar with other Desktop tools such as MS Excel, MS Word, Access, etc.

Skills:

  • Excellent communication and interpersonal skills.
  • Strong organizational skills.

Education

  • Bachelor9s Degree Medically related field or equivalent work experience (Required)

Licenses and Certifications

  • Medical Technologist Certification (Preferred)

Work Requirements

  • Travel Required

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

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Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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