Position Title: Conference Services Manager BNYPay 11 Salary: $85,000-$90,000
Other Forms of Compensation: The Conference Services Manager (CSM) is responsible for establishing and ensuring a consistently warm, welcoming, and professional atmosphere for all employees and visitors at BNY Mellon. The CSM will have a presence in public areas Meeting Rooms, and Communal Areas, and will regularly inspect them to make sure that these areas are maintained up to standard. The CSM oversees the coordination and support for all events and meetings in addition to supporting the day-to-day operations of the office, including reception duties when needed.
Essential Duties and Responsibilities: - Acting as an overall Hospitality Services resource to guests, visitors, and employees.
- Create relationships with clients/employees of the floor and maintain an open dialogue.
- Facilitates requests and planning for other BNY business lines to use onsite facilities for client or internal events.
- Ensure the complete and timely coordination of events while anticipating project needs and prioritize work.
- Walk through prior to scheduled meetings to confirm Audio/Visual equipment, catering and room setup is successfully attained prior to event.
- Update and create SOPs and other Conference Center documents when required.
- Communicating requests to the appropriate internal support departments.
- Liaison to IT team to ensure maintenance of AV services.
- Communicating with JLL on facility issues and following up when necessary
- Manage relationship with facility vendors (HVAC etc.)
Qualifications:- 2 years or more hotel, corporate or conference center experience.
- Previous conference services management or supervisory experience.
- Basic understanding of AV equipment.
- Ability to lift / move conference furniture and equipment.
- Superior quantitative, oral and written communications and problem-solving/strategizing skills.
- Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
- Bachelor's degree is preferred.
Apply to Rapport today!Associates in Rapport are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1572893
Rapport a specialized division of FLIK Hospitality Group
