Full Job Description
Condominium Association Manager
Legum and Norman, an Associa, company, is hiring a Condominium Association Manager for its community in southeast Washington DC.
Daily responsibilities:
• Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Research and respond to inquires by phone, email, and in-person.
• Conduct community walk throughs and site inspections.
• Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials, create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Other projects as assigned.
Annual salary: $85K - $92K.
• 2+ years of community association experience.
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
• Willingness to obtain the CMCA during the first year of employment, company paid.
• Customer service driven and team oriented.
• Excellent communication skills (written and spoken) with effective conflict resolution techniques.
• Proactive communication style and forthcoming with ideas and solutions to improve processes, create efficiencies, and reduce expenses.
• Ability to interpret financials and create budgets.
• Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
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