Associa

Condominium Association Manager

Associa$85K — $92K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of community association management experience.
  • Familiarity with board operations and their interaction with homeowners.
  • Willingness to obtain CMCA certification within the first year of employment, funded by the company.
  • Strong customer service focus and a collaborative mindset.
  • Exceptional verbal and written communication skills with conflict resolution experience.
  • Proactive in suggesting process improvements and efficiency solutions.
  • Strong financial acumen for budget interpretation and management.

Responsibilities

  • Implement Board policies and directives per the management agreement.
  • Engage with homeowners, visitors, contractors, and vendors in community interactions.
  • Address inquiries through phone, email, and in-person communication.
  • Conduct site inspections and community walkthroughs to assess needs.
  • Source, negotiate, and schedule maintenance vendors effectively.
  • Communicate community updates, events, and management issues using various formats.
  • Review financial documents, prepare budgets, and monitor expenditures.
  • Organize and lead board meetings on a regular basis and manage architectural reviews.

Benefits

  • CMCA certification fees covered by the company during the first year.
  • Networking opportunities within a larger Associa community.
  • Exposure to diverse properties and management situations.
  • Potential for career advancement within a reputable company.
Full Job Description
Condominium Association Manager Legum and Norman, an Associa, company, is hiring a Condominium Association Manager for its community in southeast Washington DC. Daily responsibilities: • Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects. • Meet and greet homeowners, visitors, contractors, and vendors. • Research and respond to inquires by phone, email, and in-person. • Conduct community walk throughs and site inspections. • Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite. • Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers. • Review financials, create and manage budgets. • Schedule and facilitate monthly, quarterly, and yearly board meetings. • Coordinate architectural review requests. • Other projects as assigned. Annual salary: $85K - $92K. • 2+ years of community association experience. • Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners. • Willingness to obtain the CMCA during the first year of employment, company paid. • Customer service driven and team oriented. • Excellent communication skills (written and spoken) with effective conflict resolution techniques. • Proactive communication style and forthcoming with ideas and solutions to improve processes, create efficiencies, and reduce expenses. • Ability to interpret financials and create budgets. • Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved. #LI-PK1

About Associa

Industry
Founded
1979

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