Compliance Manager!

Job Summary

The Compliance Manager oversees day-to-day operations of the Compliance Department, ensuring timely, accurate processing of affordable housing certifications and compliance with federal, state, investor, and agency requirements. This role provides leadership, coaching, and technical expertise to Compliance Specialists and Senior Compliance Specialists; partners with Operations, Leasing, and Asset Management to support occupancy and compliance goals; and supports the Director of Compliance by driving team performance, improving processes, and fostering a culture of accountability and continuous improvement.

Responsibilities

Leadership & Team Management

• Supervise, coach, and develop Compliance Specialists and Senior Compliance Specialists.
• Conduct regular one-on-ones and performance evaluations.
• Monitor workloads and assign work for balanced team capacity.
• Support recruiting, onboarding, and training of new team members.
• Identify training needs and foster a collaborative, accountable team culture.
• Support succession planning and employee growth within the department.

Compliance Operations

• Oversee processing of initial certifications, annual recertifications, and unit transfers.
• Ensure compliance files meet company quality standards before approval.
• Monitor processing timelines and ensure SLAs are consistently met.
• Review complex compliance scenarios and escalate high-risk issues to the Director of Compliance.

Regulatory Compliance

Ensure compliance with all applicable affordable housing programs, including LIHTC, HUD, HOME, the National Housing Trust Fund, Tax-Exempt Bonds, state Housing Finance Agency requirements, investor requirements, and company policy. Stay current on regulatory changes and communicate updates to the compliance team and operational partners.

Quality Assurance

• Perform quality control reviews and file audits.
• Identify accuracy trends requiring additional training or process improvements.
• Develop corrective action plans and ensure timely completion.
• Assist with agency audits, investor reviews, and compliance monitoring visits.

Process Improvement

• Identify opportunities to improve department efficiency and workflow.
• Assist in developing and maintaining department policies and procedures.
• Recommend process improvements and automation opportunities.
• Support implementation of new systems, technology, and compliance initiatives.

Cross-Functional Collaboration

• Partner with property operations, regional managers, leasing, asset management, accounting, and development.

Reporting & Performance Management

• Monitor departmental productivity and performance metrics.
• Prepare reports for the Director of Compliance on workload, processing times, quality assurance, and compliance trends.
• Assist with portfolio compliance reporting, special projects, and departmental goal setting.

Requirements

• Extensive knowledge of LIHTC regulations and affordable housing compliance.
• Strong leadership and coaching skills.
• Ability to interpret complex regulations and communicate them effectively.
• Outstanding organizational and project management abilities.
• Excellent problem-solving abilities.
• Experience interpreting federal, state, and investor regulations.
• Alignment with Roers Companies' core values.

Preferred Qualifications

• High School Diploma or GED.
• Housing Credit Certified Professional (HCCP), Certified Occupancy Specialist (COS), Specialist in Housing Credit Management (SHCM), or equivalent designation.
• Experience with Yardi Voyager.
• Experience with Rent Café Affordable Housing (RCAH).
• Experience managing a centralized compliance department.

Compensation and Benefits for Compliance Manager:

Pay Range: $93,100 - $122,500

Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role .

Roers offers a comprehensive benefits & perks package to full-time employees which may include:
• Health Plans - Medical, dental, vision, FSA, and HSA
• Family Leave - Paid birth & bonding leave
• Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability
• Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance
• 401(K) - 3% company contribution, 100% vested after 2 years of employment
• Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement
• Health and Wellness - fitness membership reimbursement program
• Free stays in Roers' properties guest suites
• Rent Discount - 20% discount for employees living in Roers Companies properties
• Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment
• Charitable Match Program - Roers matches employee donations to charitable organizations
• Professional Development Opportunities
• Employee Assistance Programs

In order to be considered for this position, applicants must complete a survey at this link:

https://surveys.cultureindex.com/s/83Iy24550b/108986

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