IHG

Complex Director Revenue Management - Six Senses & InterContinental Grenada

IHG$200K — $220K *
Miami, FL 33186In-Person
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in hospitality, Business, or related field; MBA preferred
  • 4-6 years of experience in revenue management or hotel sales/reservations
  • Deep understanding of pricing and yield optimization strategies
  • Incisive analytical and excellent problem-solving skills
  • Strong leadership abilities and team spirit
  • Excellent communication and organizational skills
  • Proficient in Microsoft Office Suite and eager to learn new technology

Responsibilities

  • Drive revenue and profitability by meeting/exceeding targets for key performance metrics
  • Lead revenue analysis and optimization for various room sales segments
  • Act as a liaison for owner communications, addressing key concerns and metrics
  • Develop market-responsive pricing strategies to enhance occupancy and revenue
  • Ensure comprehensive asset management across all hotel channels
  • Support revenue analysis and reporting to detect new opportunities
  • Coordinate with sales teams to provide necessary analysis and training

Benefits

  • Paid time off
  • Medical/dental/vision insurance
  • 401K
  • Bonus pay eligibility
  • Comprehensive benefits package
Full Job Description
Job Description

As a member of the Executive Committee, you'll be the strategic leader responsible for maximizing hotel revenue across all segments. Leveraging IHG's cutting-edge systems, analytics, and global best practices, you'll guide pricing, forecasting, and distribution strategies to deliver outstanding commercial results. You'll collaborate across departments and with corporate partners to align vision and drive performance.

Key Responsibilities:
  • Drive revenue and profitability by meeting/exceeding targets for RevPAR, RGI, GOP, sell-out efficiency, and optimal business mix.
  • Lead analytical efforts as applied to room sales, including strategical optimization for the segment mix of group patterns, rates, and transient rooms.
  • Serve as a figurehead for Owner communications, maintaining a pulse on key concerns, driving results to achieve given metrics, whilst being an articulate and professional business partner.
  • Develop and implement market-responsive pricing strategies, leveraging data and brand tools to influence occupancy and revenue.
  • Total asset management mentality to drive holistic results across all channels available at the hotel, including but not limited to rooms, outlets, upsell, and ancillary opportunities.
  • Support yield efforts via analysis and reporting that ensure that all segments and distribution channels are "mined" for revenue opportunities based on budget, forecast, pace, and market demand
  • Improve the potential and ensure proactive and accurate management of all systems; N2P, Concerto, Opera, OTA extranets, Delphi, etc. Partner with the sales team, providing analysis, training, and data collection for Sales as needed.
  • Provide analytical research documents and reports in support of the annual Rate and Budget processes.
  • Identify and communicate demand periods (high and low) for which a strategic plan is needed; build the strategic plan in conjunction with the Sales Management team.
  • Ensure that the necessary reports are maintained and systematically analyzed, including market intelligence reports including but not limited to; Demand 360, STR, Lighthouse, Tableau, etc.
  • Produce and analyze all reports for weekly strategy/yield meetings. In each hotel meeting, provide insight and recommendations in terms of pricing, availability, market demand, and promotional opportunities.
  • Ensure that a daily 120-day forecast by segment is updated and reviewed weekly.
  • Build working relationships with 3rd party vendors, including on-site food and beverage revenue generators.
  • Analyze citywide and special events, implementing Revenue management strategies.
  • Optimize and monitor marketing channels, including national and local account productions.
  • Champion the use of upselling platforms.
  • Lead weekly revenue strategy meetings, fostering alignment and actionable plans across functions.
  • Partner with digital marketing teams on SEO/SEM strategy and web content optimization.
  • Uphold and promote InterContinental Buckhead Atlanta's commitment to sustainability and service excellence.
  • Embody the IHG values daily-Show We Care, Aim Higher, Do the Right Thing, Celebrate Difference, and Work Better Together.


What We're Looking For:
  • Bachelor's degree in hospitality, Business, or related field; MBA preferred
  • 4-6 years of experience in revenue management or hotel sales/reservations
  • Deep understanding of pricing and yield optimization strategies
  • Incisive analytical skills, as well as excellent problem recognition and resolution skills.
  • Strong leadership skills as well as an enthusiastic team spirit.
  • Excellent communication and organizational skills.
  • Highly motivated and flexible, with the ability to take initiative and succeed in a high-pressure environment.
  • Experienced, insightful, and inventive in the art of yielding a hotel; with a deep understanding of the analytical business review process.
  • Expansive knowledge of both transient and group, with a particularly strong emphasis on GDS, CRS, and internet sales.
  • Proficient in Microsoft Office Suite, with an aptitude and desire to learn new technology.


Location - Remote: **Candidate must reside within the US East Coast near a major airport

About Six Senses La Sagesse Grenada

Surrounded by nature, there are 56 pool suites. Combining eco-credentials and comfort, the design uses natural, renewable, and repurposed materials. The organic and contemporary interiors feature an open-plan bedroom, while the outdoor terrace leads to a private plunge pool for a cooling dip. In addition, there are 15 villas enjoying a prime hillside or oceanfront setting, ranging between one, two, and four bedrooms. The five four-bedroom villas located on the Bluff offer a 270-degree view of one of the most coveted locations in the Caribbean. It has never been more important to be mentally, physically, and spiritually happy. This has been considered in every aspect of the design, with ample light, fresh air, and space.

About InterContinental Grenada - La Sagesse

Opening November 2026, this stunning resort will offer 120 thoughtfully designed guest rooms and suites, complemented by a collection of exceptional restaurants and bars, a world-class spa, state-of-the-art fitness center, and a striking pool and Beach Club. With panoramic views overlooking La Sagesse Bay, this resort will offer expansive indoor and outdoor meeting and event space, seamlessly combining sophisticated luxury with the island's stunning natural beauty.

The salary range for this position is $200,000.00 - 220,000.00 This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry

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