Best Western

Complex Chief Engineer

Best Western • $75K — $95K *
Bloomingdale, IL 60108In-Person
Hospitality & Recreation
Less than 5 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • 3+ years in hotel facilities management or related field, or 2-year degree plus 1 year management experience.
  • High school diploma or equivalent required.
  • Stationary Engineer's license as needed per local regulations.
  • Strong HVAC, electrical, plumbing, boiler operations, and general maintenance skills.
  • Ability to lift heavy objects, including up to 100 pounds occasionally.

Responsibilities

  • Develop and execute maintenance plans for all hotel assets.
  • Ensure compliance with local, state, and federal regulations.
  • Supervise and train engineering staff on customer service and operational standards.
  • Create and manage engineering staff schedules and annual budgets.
  • Implement preventative maintenance programs for hotel equipment.
  • Respond to guest complaints and maintenance requests promptly.
  • Oversee emergency systems and inspections according to hotel standards.

Benefits

  • Participation in Highgate Hotel programs.
  • Engagement in energy conservation initiatives.
  • Opportunity for growth with complex oversight of multiple properties.
  • Regular safety meetings with the Highgate Safety Committee.
Full Job Description
Compensation Type

Yearly

Location

Courtyard Bloomingdale

275 Knollwood Drive

Bloomingdale, IL 60108

Overview

The Chief Engineer is responsible for the day-to-day operations of the engineering division. In the absence of the Director, the assistant will assume the administrative, financial and operating aspects of the hotel as they relate to engineering.

Responsibilities

  • Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
  • Ensure the hotel is in compliance with all local, state and federal laws.
  • Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
  • Create and post all Engineering staffs schedules.
  • Create and adhere to annual budget for department.
  • Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
  • Create and implement preventative maintenance program for all hotel equipment.
  • Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
  • Actively participate in energy conservation programs.
  • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
  • Ensure compliancewith the Americans with Disabilities Act (ADA).
  • Assist with the administration of all vendor contracts controlled by the engineering department.
  • Ensure that room maintenance requests are handled in a prompt and courteous manner.
  • Follow up on all alarms immediately to determine the exact location and cause.Determine emergency status and report findings to Front Desk.Take immediate action as necessary.
  • Assist as necessary with special projects and renovations.
  • Support and participate in all Highgate Hotel programs.
  • Participate in Highgate Hotel Safety Committee.
  • Complex Engineer: Will oversee 2 properties located in the same area


Qualifications

  • At least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and 1 year of related management experience.
  • High school diploma or equivalent required.
  • Stationary Engineer's license if required by local code.
  • HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
  • Long hours sometimes required.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
  • Complex Engineer: Will oversee 2 properties located in the same area

About Best Western

Best Western International, Inc. is a hotel chain with over 4,700 hotels in over 100 countries. The chain, with its corporate headquarters in Phoenix, Arizona, operates 17 brands of hotels, each suited to different market segments. Best Western has a long history dating back to 1946 when it was founded by M.K. Guertin. The company has grown to become one of the largest hotel chains in the world. Best Western is known for its commitment to providing quality accommodations and exceptional customer service. The company has won numerous awards for its hotels and its loyalty program, Best Western Rewards.
Learn more about Best Western
Size
4,381 employees
Market Cap
$45.2 million
Industry
Hospitality & Recreation
Net Income
-$2 billion
5 Year Trend
+5.3%
Revenue
$31.8 billion
NASDAQ
BEST
* Ladders Estimates

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