Arizona State University

Complex Case Management Specialist

Arizona State University$85K — $110K *
Tempe, AZ 85281In-Person
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 5+ years of relevant experience; or equivalent combination of education and experience.
  • Juris Doctorate degree from an ABA-accredited law school (preferred).
  • Experience as an employment attorney or in discrimination/civil rights law.
  • Familiarity with federal regulations like Title VII, Title IX, ADA, and ADEA.
  • Proven ability to synthesize information and create high-quality written documents.

Responsibilities

  • Conduct thorough and prompt administrative investigations of complex issues.
  • Consult policies and laws to guide investigations.
  • Develop comprehensive investigation plans.
  • Perform core investigative tasks, including interviewing and analyzing evidence.
  • Draft detailed investigation reports.
  • Ensure timely communication with stakeholders during investigations.
  • Maintain accurate investigation records and tracking progress.

Benefits

  • Vacation time.
  • Paid holidays and sick leave.
  • Reduced tuition rates for self and dependents.
  • Medical and dental insurance programs.
  • Retirement plans and group life insurance.
Full Job Description

Job Profile:

Legal Specialist 3

Job Family:

Legal

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Provides legal representation, advice and counsel to the institutional community to prevent or minimize impact of legal risks involving the institution and its affiliates.

Job Description:

Salary Range: $85,000 to $110,000 per year; depends on experience

The Complex Case Management Specialist manages a varied caseload of complex investigations involving alleged violations of University policy and/or law regarding harassment, discrimination, retaliation, related misconduct, and other serious misconduct warranting the involvement of specialized investigative staff. The Complex Case Management Specialist interacts regularly with University executives, deans, administrators, faculty, managers, supervisors, staff, and students to complete investigations. The Complex Case Management Specialist drafts professional, well-analyzed, detailed investigation reports.

Essential Duties

  • Conducts thorough and prompt administrative investigations involving sensitive and complex issues.

  • Consults relevant policies, laws, regulations, and administrative guidance to determine elements and standards relevant to the issues being investigated.

  • Develops investigation plans to identify allegations and issues, applicable policies and laws, relevant evidence, and scope of investigations.

  • Performs core investigative tasks, including interviewing witnesses, gathering relevant records, evaluating and analyzing evidence, conducting credibility assessments, making factual findings, and drafting comprehensive reports that summarize the investigation.

  • Understands due process principles.

  • Experience with critical thinking and analytical skills. Ability to spot relevant issues, analyze facts, evaluate and weigh evidence, and draw sound conclusions in complex matters.

  • Uses exceptional writing skills to draft concise, well-analyzed investigation reports.

  • Ensures timely, appropriate communication with all parties and stakeholders regarding investigations.

  • Maintains accurate, comprehensive investigation records; tracks investigation progress.

  • Works as a team member to help colleagues complete investigations.

  • Develops and maintains effective, collaborative working relationships within the department and across the University.

  • Liaises with Title IX coordinator regarding cases.

Desired Qualifications

  • Juris Doctorate degree from an ABA-accredited law school with a minimum of two years of practicing law.

  • Experience working as an employment attorney or demonstrated work in areas related to discrimination law, civil rights law, or equal opportunity.

  • Demonstrated working knowledge of Title VII, Title IX, the ADA, and ADEA, as well as applicable federal regulations.

  • Demonstrated ability to synthesize information and draft exceptional written work product; experience drafting memorandums or investigation reports.

  • Experience conducting fact-gathering interviews and gathering relevant documents and evidence.

  • Demonstrated knowledge of standards and practices related to personnel selection, as well as supervisory/management principles, practices, and procedures.

  • Experience in meeting deadlines and managing multiple competing priorities.

Working Environment

Activities primarily are performed in an environmentally controlled office or conference room setting with occasional time spent traveling between campus locations. Can be subject to extended periods of being in a stationary position and utilizing computer equipment.

The Office of University Rights and Responsibilities’ (OURR) main office is located in Tempe, Arizona, but OURR investigates matters at all ASU locations. OURR reports to the Office of General Counsel. For information about the Office of General Counsel, please visit .

ASU offers competitive benefits to its eligible employees, including vacation time, paid holidays, sick leave, self and dependent reduced tuition, medical/dental insurance programs, retirement plans, group life insurance, long-term disability insurance, and more. To find out more about ASU benefits, please visit

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$27446.htmld

To be considered, your application must include all of the following attachments:

  • Cover letter

  • Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

About Arizona State University

Arizona State University (ASU) is a public research university with its main campus in Tempe, Arizona. It is one of the largest public universities in the United States by enrollment. ASU offers degree programs in more than 800 areas of study, including over 250 undergraduate majors and more than 120 graduate programs. ASU is classified among "R1: Doctoral Universities ? Very high research activity". ASU's athletic teams are called the Sun Devils and compete in the Pac-12 Conference. ASU has multiple campuses throughout the Phoenix metropolitan area, with four regional campuses and several extension centers.
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