Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Complex Business Travel Sales Manager, you're not just driving revenue growth through corporate and consortia travel partnerships - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Sales Incentive

Hilton offers a best-in-market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.

Responsibilities

The Ideal Candidate Will:

• Have 2 to 3 years of experience as a Sr. Sales Manager or BT Sales Manager
• Have Knowledge of the Bay Area Market

Here's what you'll do during a typical day:

• Deliver strategic sales plans: Develop, implement, and monitor annual sales and marketing plans aligned to revenue goals, market shifts, and evolving customer needs
• Drive business travel revenue: Identify, pursue, and convert new business travel opportunities across corporate and local segments through proactive outreach, sales calls, and tailored proposals
• Develop and manage negotiated rate programs: Lead strategy and execution for Corporate and Local Negotiated Rates (CNR & LNR), leveraging data, market trends, and cross-functional collaboration to grow market share
• Grow luxury consortia partnerships: Build and maintain strong relationships with top consortia (e.g., AMEX FHR, Virtuoso, Signature, Impresario) through personalized service, strategic marketing investments, and compelling digital content across extranet sites
• Lead account management and client engagement: Provide high-touch service to key accounts and corporate travel planners via email, phone, and in-person meetings; regularly review production and adjust strategies to ensure retention and growth
• Cultivate key local market relationships: Own and expand presence in the local market (5-block radius) by focusing on vertical markets such as legal and healthcare, networking with local businesses, and partnering with group sales to uncover new opportunities
• Maximize visibility through targeted marketing: Direct the hotel's positioning across consortia platforms and marketing programs to drive agent engagement and strengthen brand perception

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About the Team

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
• Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.