Learn more about Sylva on Main here: www.liveatsylva.com Salary:$85,000 - $95,000 annually Schedule: Tuesday - Saturday, 9 am - 6 pm Weekdays, 10 am - 5 pm Saturday Community Manager Purpose: The purpose of the Community Manager is to effectively manage and coordinate persons, activities and available resources in order to accomplish property objectives as set forth by the Regional Manager and property owner, in a manner consistent with Thrive's Values. The Community Manager is fully accountable for all property operations. These objectives will include maximizing occupancy levels and property values as well as building and cultivating a strong and motivated team. Job Responsibilities: Manage financial processes, which may include creating and monitoring budgets, collecting rent, and vendor/contractor approvals. Hire, train, and supervise all on-site associates. Provide performance management and feedback to all on-site employees. Maintain records on all aspects of management activity and submit required documents and reports, as necessary. Responsible for resident relations, which includes providing excellent customer service, initiating and implementing policies and procedures, handling resident feedback and concerns, etc. Responsible for oversight of the maintenance of the property, including the maintenance team and vendors. Welcome and show property to prospective residents while maintaining awareness of market conditions and trends. Walk and inspect property on a regular basis to ensure the property is clean and welcoming for current and prospective residents. Contribute to a positive team environment and resident base. Community Manager Qualifications: At least 5 years' experience in property management At least 3 years' supervisory experience, with demonstrated strong leadership skills Certified Apartment Manager (CAM) preferred High School Diploma or equivalent preferred Affordable Housing Experience preferred (MFTE, Arch, etc) Experience with Yardi/CRM and On-Site preferred A history of accuracy in reporting and overseeing a budget Detail oriented and highly organized Strong customer service skills with residents, clients, and vendors Strong focus on resident retention Experience in daily pricing and ever changing market demands/trends Proficient in Microsoft Word and Excel May require a Driver's License and insurance If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization. Physical Requirements This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 60% of time is spent on feet and 40% spent sitting at desk. Constant need to type, write, & grasp (working at a computer and answering phones) Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items) Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs For more information regarding the work environment, physical, and mental requirements, please contact [email protected].