Procter & Gamble (P&G)

Community Manager & Brand Fans Club Leader

Procter & Gamble (P&G)$110K — $165K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in social media management, community engagement, digital marketing, or content strategy
  • Excellent writing and editing skills with strong storytelling instincts
  • Hands-on experience in Content Creation (video, written, visual, social media content)
  • Experience across major platforms with strong audience insight
  • Comfort with analytics and reporting to measure impact
  • Curiosity and adaptability to evolving platforms and trends
  • Bachelor's degree

Responsibilities

  • Build and manage platform-specific content calendars
  • Create and adapt content and campaigns, including consumer-generated content
  • Execute engagement strategies that reflect the brand's voice and values
  • Respond to comments and messages to deepen consumer relationships
  • Manage daily interactions across multiple social media platforms
  • Analyze performance and report insights to optimize content
  • Collaborate with cross-functional teams to deliver a unified social strategy

Benefits

  • Comprehensive health and wellness programs
  • Employee discounts and rewards
  • Opportunities for professional development and continuous learning
  • Flexible work arrangements
  • Support for community initiatives and engagement
Full Job Description
Job Location
CINCINNATI GENERAL OFFICES

Job Description

Do you thrive at the intersection of social media, storytelling, and community engagement? We're hiring Community Managers to shape brand conversations, drive engagement, and build authentic connections across platforms.

What You'll Do:

Execute Social Strategy & Content Creation
  • Build and manage platform-specific content calendars.
  • Create, adapt, and amplify content and campaigns, including PR moments and consumer-generated content (UGC).
  • Execute engagement strategies that reflect the brand's voice and values.
  • Write clear, on-brand responses to comments and messages that deepen consumer relationships.


Community Management & Consumer Advocacy
  • Manage daily interactions across Instagram, TikTok, Facebook, Reddit, and YouTube.
  • Turn consumer interactions into positive experiences and brand advocacy.
  • Use social listening and analytics tools to track sentiment and community health.
  • Analyze performance and report insights regularly to optimize content and engagement.
  • Spot emerging trends and translate them into marketing activations and product ideas.


Collaboration & Leadership
  • Collaborate with brand, media, communications, design, and external partners to deliver a unified social strategy.
  • Partner with compliance and quality teams to escalate critical issues using established protocols.
  • Help define social media guidelines and community engagement best practices.
  • Support CRM and loyalty initiatives that improve retention through personalized communication and rewards.


Join Our Team

If you're ready to turn social into a measurable driver of engagement, advocacy, and growth across a portfolio of brands, we'd love to hear from you.

Job Qualifications

What We're Looking For
  • 2+ years of experience in social media management, community engagement, digital marketing, or content strategy
  • Excellent writing and editing skills with strong storytelling instincts
  • Experience in hands-on/leadership for Content Creation (video - long/short-form, written, visual, social media content, others)
  • Experience across major platforms, with a strong grasp of audience nuance and best practices
  • Comfort with analytics and reporting to measure impact and optimize performance
  • Curiosity and adaptability to keep pace with evolving platforms, trends, and consumer behaviors
  • Bachelor's degree


Preferred Qualifications
  • Experience with social listening tools (e.g., Brandwatch, Sprinklr, or similar)
  • Experience in influencer marketing, crisis communications, or community growth
  • Experience in hands-on/leadership for Content Creation (video - long/short-form, written, visual, social media content, others)
  • Knowledge of (or interest in) CRM systems and loyalty program management
  • Ability to lead or influence cross-functional teams toward shared social goals


Starting Pay/Salary Range: $85,000 - $122,200

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

Job Schedule
Full time

Job Number
R000150795

Job Segmentation
Experienced Professionals

Starting Pay / Salary Range
$110,000.00 - $165,300.00 / year

About Procter & Gamble (P&G)

our brands that can be found in millions of living rooms, kitchens, laundry rooms and bathrooms. It specializes in a wide range of personal health/consumer health, and personal care and hygiene products; these products are organized into several segments including Beauty; Grooming; Health Care; Fabric & Home Care; and Baby, Feminine, & Family Care.

Procter & Gamble (P&G) Careers

Join the vibrant team at Procter & Gamble (P&G), a leader in consumer goods with a rich history of innovation and growth. At P&G, we offer more than just job opportunities; we provide a platform for professional development and personal growth.

Work You’ll Do

At Procter & Gamble (P&G), every position plays a critical role in our mission to provide superior products that improve people's lives around the world. Whether you're looking for an internship or a full-time career, P&G offers a path that will advance your skills and ignite your potential.

Innovate and Lead

Embrace the opportunity to lead and innovate alongside a diverse team of driven professionals. P&G is renowned for its commitment to innovation and leadership in the consumer goods industry, making it the perfect place to enhance your career. Our culture of growth and leadership development ensures that every team member is equipped to make a significant impact.

Diversity and Inclusion

At P&G, diversity is our strength. We are committed to fostering an inclusive environment where every employee can thrive. Our diversity training programs are designed to empower our team and uphold our values of respect and equality.

Professional Growth and Benefits

P&G is dedicated to the professional growth of our employees. We offer robust training programs, leadership development opportunities, and benefits that support the health and well-being of our team members and their families. From networking events to career development workshops, P&G provides all the tools needed to succeed in your career.

Join Our Team

Explore the multitude of job opportunities at Procter & Gamble (P&G) and find the position that best matches your skills and interests. We are continuously hiring creative, curious, and motivated individuals who are ready to drive innovation in the consumer goods industry.

Prepare for Your Interview

Ready to join our team? Prepare your resume and sharpen your interview skills to become part of a company that values leadership and professional growth. At P&G, we look for passionate, innovative, and solution-driven team players.

Stay Connected

Keep up to date with the latest from Procter & Gamble (P&G) by following our careers blog. Gain insider perspectives and industry-leading insights that can be applied to your career today.

Career Opportunities Await

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Explore P&G Careers

Search open positions at Procter & Gamble (P&G) and join a team that’s committed to your growth and success in the consumer goods industry. SEARCH P&G JOBS At Procter & Gamble (P&G), we believe that the most successful careers are those that continually foster growth and innovation, paired with a commitment to diversity and leadership. Join us and shape the future of consumer goods.
Learn more about Procter & Gamble (P&G)
Size
101,000 employees
Market Cap
$363.7 billion
Industry
Net Income
$13.8 billion
Founded
1837
5 Year Trend
+4.3%
Revenue
$73.9 billion
NASDAQ

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