We are looking for a Community Coordinator to own the operational side of our student community in the AWS Builder Center (ABC). This is the role that keeps the lights on: you will manage content publishing, maintain our educational resource library, track engagement data, and identify the themes and trends emerging from how students interact with the platform. You are not building the strategy. You are making sure the strategy reaches students in the right format, at the right time, every single week.
You will be a connector across functions, spotting patterns in community behavior and surfacing them to the teams that can act on them, whether that is content, moderation, product, or program leadership. If you are someone who gets satisfaction from keeping complex operations tight, spotting signals in community data, and making sure nothing published to thousands of students has a broken link or an outdated version, this is your role.
Key job responsibilities
• Monitor community activity in the AWS Builder Center to identify emerging themes, trends, and patterns in engagement and behavior
• Surface community insights to relevant teams (content, moderation, product, program leadership) to inform decision-making and program development
• Compile weekly engagement data on student activations, verifications, and pace-to-goal metrics for leadership status reporting
• Manage the content bundle library: receive completed bundles, upload to shared repositories, maintain version control, format grab-and-go kits, and ensure materials are accessible to field teams for distribution
• Coordinate with internal teams and vendor partners to ensure content is published accurately and on schedule
• Identify gaps in community offerings and create proposals for enablement that help students maintain community standards and become effective contributors
BASIC QUALIFICATIONS
- 2+ years of professional non-internship marketing experience
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience analyzing data and best practices to assess performance drivers
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
PREFERRED QUALIFICATIONS
- Experience working with end user or developer communities
- Experience working with multiple groups of stakeholders
- Experience using data, reporting, or tools to measure performance and make adjustments accordingly
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 80,200.00 - 103,400.00 USD annually