ONEOK Energy Services

Communications Consultant IV - Digital Communications

ONEOK Energy Services • $103K — $155K *
Tulsa, OK 74133In-Person
Media
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in communications, journalism, or related field, or equivalent experience
  • Minimum ten years of experience in content and storytelling across multiple channels
  • Proficient in evaluating digital communication technologies including AI-enabled tools
  • Skilled in audience analytics and performance data analysis
  • Experience in leading complex, multichannel communications initiatives
  • Ability to collaborate and advise across various internal functions

Responsibilities

  • Lead integrated communication strategy across various channels
  • Translate complex business strategies into engaging digital content
  • Analyze KPIs and audience performance to enhance content effectiveness
  • Ensure compliance with digital communication standards and policies
  • Coach project teams on best practices and collaborative strategies

Benefits

  • Collaborative work environment
  • Opportunities for professional growth and development
  • Flexible working locations (Tulsa, Houston, Dallas)
  • Semi-frequent travel reimbursement
  • Cutting-edge technology and software resources
  • Access to training on emerging communication trends, including AI
Full Job Description
JOB SUMMARY

Job Profile Summary
Leads complex, multichannel communications programs that engage internal and external audiences in support of business objectives and corporate reputation. Highly collaborative senior practitioner and trusted advisor to leaders and internal clients on integrated content strategy and audience engagement; leads cross-functional project teams through influence to deliver measurable outcomes.

Essential Functions and Responsibilities
  • Lead the strategy and execution of integrated communications across owned channels - including internet, intranet, social media, streaming video, newsroom, broadcast and executive and employee platforms; evaluate and recommend new channels, platforms and capabilities (including AI-enabled tools) to improve audience engagement and advance business and reputation priorities
  • Translate complex business strategies and priorities into clear, engaging digital content for internal and external audiences. Serve as a trusted advisor to leaders and internal clients on integrated content strategy and editorial planning, messaging, channel selection and audience engagement; influence cross-functional teams - including IT, Legal, HR, Investor Relations, brand and business units - to deliver results through collaboration rather than formal authority
  • Lead measurement and reporting for integrated content work; define program KPIs, analyze internet and intranet analytics, audience research, social listening and performance data, and translate insights into recommendations that improve content, channel performance and audience experience
  • Apply digital communications standards and policies - including the Social Computing Policy, brand guidelines and editorial guidelines, accessibility, content lifecycle and security, legal and regulatory considerations - across internal and external communications; recommend updates as needs evolve, and collaborate with Legal, IT, Security and Compliance on emerging risk and best practices
  • Lead matrixed project teams, coach team members on craft, strategy and channel approach, model high-quality standards and lead through collaboration across all teams.


Education
  • Bachelor's Degree in communications, journalism, other related field, or equivalent experience and the following job-related functions:


Work Experience
  • Minimum ten years of experience leading content and storytelling programs across owned channels (internet, intranet, social media, video, broadcast, executive, newsroom and employee platforms); experience identifying, researching and analyzing communications, audience and industry trends
  • Experience evaluating and recommending digital communications technologies, platforms and tools - including AI-enabled capabilities, content management systems, analytics platforms and collaboration and production software
  • Experience using analytics, audience research and performance data to define program KPIs, drive content and channel decisions and translate insights into recommendations that improve performance
  • Experience leading complex, multichannel initiatives - such as executive communications, major corporate announcements, organizational change and crisis and issues response - from planning through execution, including the creation, editing, research and production of digital, audiovisual and video content for internal and external audiences
  • Experience advising leaders and internal clients on communications approach, messaging and audience engagement; experience mentoring communications professionals and leading matrixed project teams; experience collaborating and influencing across functions - including IT, Legal, HR, Investor Relations, brand and business units
  • Experience managing project budgets, agency and vendor relationships, and production schedules; experience in use and function of production equipment including but not limited to audio/video recording equipment, lighting and digital cameras


Knowledge, Skills and Abilities
  • Knowledge of: enterprise digital communications strategy, governance and best practices across owned channels - internet, intranet, streaming video, web collaboration, video and broadcast production, social media platforms, executive and employee channels - including emerging technologies and AI-enabled communications capabilities
  • Knowledge of: communications, graphics, analytics and production software and related applications, including but not limited to Adobe Creative Suite (Photoshop, InDesign, Acrobat, Premiere Pro and Audition), SharePoint, Microsoft Office, Content Management Systems like Opal, web and social analytics platforms, social listening tools and major social media platforms
  • Ability to: communicate and/or exchange written and verbal information and instructions; conduct executive-level presentations and counsel; lead with influence for both senior leaders and cross-functional partners through clear thinking and persuasive communication
  • Ability to: think strategically, set vision and direction, lead through ambiguity and apply quantitative reasoning to analytics, measurement and budget management
  • Ability to: write effectively for a variety of audiences and apply an editor's mindset to peer content, ensuring style guidelines, legal requirements and business goals are considered in every content piece
  • Ability to: manage editorial calendars that includes multiple communication channels, numerous writers and contributors and quick deadlines


Licenses and Certifications
  • None required


Strength Factor Rating - Physical Demands/Requirements
  • Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.


Strength Factor Description - Physical Demands/Requirements
  • Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
  • Walking: Moving about on foot (Frequently)
  • Sitting: Remaining in a seated position (Constantly)
  • Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
  • Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
  • Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
  • Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
  • Climbing: Ladders, Stairs (Occasionally)
  • Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
  • Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
  • Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
  • Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
  • Crawling: Moving about on the hands and arms in any direction (Occasionally)
  • Reaching: Extending hands and arms in any direction (Constantly)
  • Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
  • Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
  • Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
  • Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
  • Hearing: Perceiving the nature of sound by the ear (Frequently)
  • Tasting/Smelling: (Occasionally)
  • Near Vision: Clarity of vision at 20 inches or less (Constantly)
  • Far Vision: Clarity of vision at 20 feet for more (Frequently)
  • Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
  • Vision: Color - The ability to identify and distinguish colors (Constantly)


Working Conditions/Environment
  • Employee is subject to inside environmental conditions


Working Conditions
  • Well lighted, climate controlled areas (Constantly)
  • Frequent repetitive motion (Constantly)
  • CRT (Computer Monitor(s)) (Constantly)


Travel
  • Role can work from Tulsa, Houston or Dallas, with semi-frequent travel to Tulsa required


Driving
  • Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license


Expected Salary Range
$103,000.00 - $155,000.00

About ONEOK Energy Services

ONEOK is a publicly-traded limited partnership engaged in natural gas liquids, natural gas pipelines, and natural gas gathering and processing. It is a Fortune 500 company and is included in Standard & Poor's (S&P) 500 Stock Index. Originally founded in 1906 as an intrastate natural gas pipeline business in Oklahoma, today ONEOK is one of the nation's premier energy companies involved in the natural gas and natural gas liquids businesses. Its business segments provide safe, reliable energy and services to their diverse customers. By following a strategy that blends the performance and profitability of all of the segments, ONEOK is able to deliver sustainable earnings growth for shareholders. ONEOK’s success is driven by employees who strive to better not only their company but also the communities in which they live.

ONEOK Energy Services Careers

Join the dynamic team at ONEOK Energy Services, a leader in the energy sector, and propel your career to new heights in an environment that fosters growth, innovation, and leadership. As one of the premier energy companies, ONEOK offers a range of job opportunities that allow professionals to excel in their fields and contribute to a sustainable energy future.

Work You’ll Do

At ONEOK Energy Services, you will engage in meaningful work that directly impacts our company and the industry. Our team is at the forefront of the energy sector, leading projects that enhance how energy is produced, distributed, and consumed. Your role within our company will position you at the intersection of energy solutions and technological advancement, driving change and delivering results that matter.

Innovative Work Environment

Embrace the opportunity to work alongside some of the brightest minds in the energy sector. Our team of over 10,000 dedicated professionals is committed to fostering an atmosphere of innovation and excellence. At ONEOK, you will leverage cutting-edge technology and deep industry expertise to deliver high-impact solutions across various markets.

Career Development and Growth

ONEOK Energy Services is committed to the professional growth of its employees. Whether you are just starting your career or are a seasoned professional, ONEOK provides unparalleled career advancement opportunities, including professional development programs, leadership training, and diversity initiatives. Our robust training programs are designed to enhance your skills and prepare you for leadership roles within the company.

Join Our Team

Explore the wide range of job opportunities at ONEOK Energy Services, from entry-level positions to executive roles. We are hiring talented individuals who are passionate about the energy industry and eager to make a difference. Our team values diversity, and we strive to create an inclusive culture where everyone can thrive.

Internship Programs

Kickstart your career with an internship at ONEOK Energy Services. Our internships provide hands-on experience in real-world projects that prepare you for a successful career in the energy sector. Interns at ONEOK gain valuable industry insights and have the opportunity to network with professionals and leaders within the company.

Benefits and Culture

ONEOK Energy Services offers a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Our company culture promotes teamwork, integrity, and respect—values that are integral to our corporate identity and business approach.

Stay Connected

Stay up-to-date with the latest from ONEOK Energy Services by joining our career network. Receive job alerts, read about our latest projects, and gain insider tips that can help you during the interview process and beyond. Customize your preferences to see how your skills and interests align with potential job opportunities at ONEOK.

Apply Now

Ready to take the next step in your career? Search open positions that match your skills and interests on our Jobs page. We look for driven, curious, and innovative team players who are ready to make an impact. Submit your resume, prepare for your interview, and join a company that values your unique contributions.

Explore ONEOK Energy Services Careers

Discover the exciting and rewarding career opportunities waiting for you at ONEOK Energy Services. Let your ambition lead you to success in a company that is as committed to your career as you are. Join us and be part of a team that is reshaping the energy landscape. [SEARCH ONEOK JOBS](#) [READ CAREERS BLOG](#) [JOB ALERT EMAILS](#)
Learn more about ONEOK Energy Services
Size
2,847 employees
Market Cap
$28.8 billion
Industry
Manufacturing & Automotive
Net Income
$612.8 million
Founded
1988
5 Year Trend
+13.1%
Revenue
$8.5 billion
NASDAQ
OKE
* Ladders Estimates

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