Smartsheet

Commercial Solutions Engineer

Smartsheet$95K — $115K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years in a PreSales Solutions Engineer or related SaaS role
  • Strong critical thinking and problem-solving skills
  • Experience using AI in sales processes
  • Track record of selling across multiple business lines
  • Technical proficiency in complex environments
  • Excellent communication skills for diverse audiences
  • Knowledge of project management methodologies

Responsibilities

  • Identify and showcase Smartsheet solutions to address customer challenges
  • Lead technical sales discussions and collaborate with sales teams
  • Conduct discovery sessions to understand client processes and inform strategies
  • Collaborate with various teams to enhance customer experience and drive revenue
  • Stay updated on Smartsheet products and industry landscape
  • Engage in cross-department initiatives supporting company goals
  • Provide product feedback based on customer interactions
  • Travel to client sites as a technical expert

Benefits

  • Employer-subsidized medical, vision, and dental coverage for full-time staff
  • 401k Match for future savings
  • Monthly productivity stipend
  • Flexible Time Away Program and Sick Time Off
  • Company-sponsored life, short-term, and long-term disability insurance
  • 12 paid holidays annually
  • Up to 24 weeks of parental leave
  • Personal paid Volunteer Day
  • Access to professional growth and development resources like Udemy
  • Company-funded perks including counseling membership and local discounts
  • Remote work options in registered U.S. locations
Full Job Description
Smartsheet is looking for a Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a member of the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change - for themselves, their businesses, and the world.

This role is part of the Worldwide Field Operations Commercial Solutions Engineering team and can be based remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:
  • Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
  • Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
  • Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
  • Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth
  • Grow and maintain knowledge for all Smartsheet products, services, and competitors
  • Participate in cross-functional and department-wide projects that support strategic initiatives
  • Provide feedback to Product teams to ensure that our solutions continue to align with customer needs
  • Periodically travel to customer sites as a technical subject matter expert

You Have:
  • At least 1-3 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
  • Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
  • Experience leveraging & positioning AI during sales cycles
  • Proven track record selling into multiple lines of business
  • Strong technical skills and comfort working in ambiguous and high-pressure situations
  • Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
  • Knowledge of project management methodologies and their practical business applications


Current US Perks & Benefits:
  • Employer subsidized medical/vision and dental coverage for full-time employees
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$95,000-$115,000 USD

About Smartsheet

Smartsheet is a software as a service (SaaS) company that provides businesses with collaboration and work management tools. The company's platform allows teams to manage and automate workflows, projects, and processes. Smartsheet's software is used by over 90% of the Fortune 100 companies and has over 15 million registered users. The company was founded in 2005 and is headquartered in Bellevue, Washington.
Learn more about Smartsheet
Size
2,539 employees
Market Cap
$4.9 billion
Industry
Net Income
-$114.4 million
Founded
2005
5 Year Trend
+52.4%
Revenue
$354.1 million
NASDAQ

Similar Jobs

More Jobs at Smartsheet

More Enterprise Technology Jobs

Find similar Commercial Solutions Engineer jobs: