Commercial Relationship Manager

COBS Bread

$85K — $100K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Accounting, Business, or related field
  • MBA and/or CFA designation preferred
  • 3+ years of commercial finance or financial analysis experience
  • Experience in multi-site operations or franchise environments is a plus
  • Strong financial analysis, modeling, and reporting skills
  • Ability to translate data into actionable insights
  • Exceptional relationship-building skills across teams

Responsibilities

  • Monitor cash flow and financial performance of at-risk franchisees
  • Develop recovery plans for financial risks and track their progress
  • Support relationships with banking and lending partners
  • Administer financial assessments for franchisee approvals
  • Review financial submissions from prospective franchisees
  • Conduct financial reviews for franchisee expansion opportunities
  • Partner with Operations to analyze underperforming bakeries

Benefits

  • Flexible work arrangements with remote options
  • Competitive salary and vacation plan
  • Extended Health & Dental Benefits and Group RRSP Matching
  • Paid sick and personal leave days
  • Paid community service day
  • Encouragement for professional development and career progression
  • Dynamic and supportive team environment
  • High level of autonomy and responsibility
Full Job Description
Commercial Manager

Reports to: Vice President of Finance

Annual Salary: $85,000 to $100,000 based on experience

Location: Vancouver, BC or Toronto, ON

At COBS Bread, we believe in supporting the success and sustainability of our franchise network through strong partnerships, commercial insight, and operational excellence. We are looking for a commercially minded and analytical Commercial Manager to join our Finance team and play a key role in supporting franchisee financial performance across the business.

What you will be responsible for:

Financially Critical Bakery Support
  • Monitor cash flow and financial performance of at-risk franchisee locations
  • Identify financial risks early and support the development of recovery plans
  • Track progress against recovery milestones and maintain accurate reporting records
  • Support repayment plans for outstanding franchisee debts
  • Provide regular financial risk reporting to Finance and Operations leadership

Banking Relationships
  • Support relationships with preferred banking and lending partners
  • Assist franchisees in navigating financing options and lender connections
  • Maintain and update franchisee financing resources and documentation

Franchise Gate Process
  • Administer financial assessments within the franchisee gate approval process
  • Maintain gate tracking documentation, approvals, and pipeline reporting
  • Partner with Franchise Development and Legal teams to support smooth execution of the process

Financial Assessment - New Franchisee Candidates
  • Review financial submissions from prospective franchisees
  • Assess financial viability, credit profiles, and business plans
  • Prepare recommendation reports highlighting financial strengths and risks
  • Communicate financial expectations and requirements to candidates

Multi-Site Franchisee Growth Reviews
  • Conduct financial reviews for franchisees seeking expansion opportunities
  • Assess profitability, debt obligations, and working capital capacity
  • Provide recommendations and escalate financial concerns where appropriate

Bakery Issue Reviews with Operations
  • Partner with Operations teams to review underperforming bakery locations
  • Provide financial insights and analysis to support action plans
  • Follow up on agreed actions and track financial outcomes

Other tasks and projects as assigned.

Requirements

What you bring to the table:
  • Bachelor's degree in Finance, Accounting, Business, or a related field
  • MBA and/or CFA designation (or progress toward CFA) considered an asset
  • 3+ years of experience in commercial finance, FP&A, or financial analysis
  • Experience supporting multi-site operations, retail, hospitality, or franchise environments preferred
  • Exposure to lending, credit analysis, or banking relationships is an asset
  • Proven experience partnering cross-functionally with Operations and Development teams
  • Strong financial analysis and modelling skills
  • Commercial acumen with the ability to translate data into operational insights
  • Strong stakeholder management and relationship-building skills
  • High attention to detail and strong governance discipline
  • Advanced Excel and financial reporting capabilities
  • Excellent communication skills with the ability to simplify complex financial concepts
  • Ability to manage competing priorities in a fast-paced environment

Benefits

What's in it for you:
  • Flexible work arrangements with a combination of working in the Support Office and remotely
  • Competitive salary, bonus, and vacation plan
  • A great Extended Health & Dental Benefit, Group RRSP Matching, and Health and Lifestyle spending account
  • Paid sick and personal leave days
  • Paid day for community service and volunteer time
  • An open, 'continuous-learning' environment where professional development and career progression is encouraged
  • Work within a dynamic, driven, high-achieving, close-knit and fun-loving team
  • High level of autonomy and responsibility


We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted.

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