TikTok

Commercial Product Operations Analyst (Multiple Positions)

TikTok$125K — $168K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree or equivalent in relevant fields with 1 year of related experience, or Bachelor's with 3 years of related experience.
  • Experience conducting strategic analysis on industry trends and target markets.
  • Proven ability to design and execute multi-stage go-to-market strategies and A/B testing.
  • Skilled in user testing, surveys, and applying data analysis for product insights.
  • Proficient in building dashboards for data processing and analysis.
  • Experience collaborating with cross-functional teams for product implementation.
  • Willingness to travel domestically and internationally up to 25%.

Responsibilities

  • Own and enhance governance and user experience workflows for sustainable business health.
  • Identify growth opportunities through optimization methods and data analysis.
  • Lead initiatives for e-commerce advertising products, ensuring compliance and risk management.
  • Collaborate with teams across product, engineering, and operations to improve processes.
  • Define and implement launch strategies for product adoption.
  • Draft product requirement documents and work with engineering on data-driven solutions.

Benefits

  • Medical, dental, and vision insurance from day one.
  • 401(k) savings plan with company match.
  • Paid parental leave.
  • Short-term and long-term disability coverage.
  • Life insurance and wellbeing benefits.
  • 10 paid holidays and 10 paid sick days per year.
  • 17 days of Paid Personal Time, increasing with tenure.
Full Job Description
Responsibilities Responsibilities Own and optimize the long-term evolution of governance and user experience operational workflows to safeguard sustainable business health. Identify issues and growth opportunities by formulating and applying optimization methods, including researching methods, data modeling and analysis, user feedback review, and stakeholder input review, leveraging tools such as Tableau and SQL to drive continuous metric improvement. Lead governance and user experience initiatives for e-commerce advertising products, including understanding current policies/regulatory environment and managing end-to-end review and risk-control solutions to ensure effective business integrity and regulatory risk mitigation. Collaborate with product, engineering, policy, operations, and data teams to build strong cross-functional partnerships and scalable collaboration processes. Define and execute launch and go-to-market strategies for product implementation and adoption. Draft product requirement documents (PRDs) and partner with engineering to deliver policy and regulation compliant, data-driven solutions. Qualifications Qualifications Must have a Master's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Systems, Analytics (any), Marketing, Communications, Public Policy, or a related field, and 1 year of related work experience; OR a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Systems, Analytics (any), Marketing, Communications, Public Policy, or a related field, and 3 years of related work experience. Of the required experience, must have 1 year of experience in each of the following: Conducting strategic analysis on industry trends, customers, and competitors and developing methodologies to analyze target market; Designing and executing multi-stage go-to-market and product testing strategies, including A/B testing to validate product-market fit; Designing and conducting user testing, surveys, and interviews and applying quantitative and qualitative data analysis to generate actionable insight to influence product roadmaps; Building dashboards and reports to gather and process large quantities of data; and Collaborating with cross-functional stakeholders to drive product implementation. Travel Requirement: Domestic and international travel required up to 25%. Employer: TT Commerce & Global Services LLC Type: Full time, 40 hours/week Location: San Jose, CA Salary Range: $125694 - $168000 per year To Apply, click the apply button below. Contact [redacted] if you have difficulty submitting resume through the website. Job Information [For Pay Transparency]Compensation Description (Annually) The base salary range for this position in the selected city is $125694 - $168000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and 3. Exercising sound judgment.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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