Service Manager - Commercial HVAC
Location:Skokie, IL| Full-Time
Hybrid: Office/Field Role
Compensation: $90,000-$120,000, Depending on ExperienceRole Summary
We are hiring a
Service Manager to support and scale our
Commercial HVAC operations. This is a senior,
hands-on leadership role designed for an experienced commercial HVAC professional who can step in when situations get complex - supporting technicians in the field, visiting job sites, resolving issues in real time, and maintaining strong client relationships.
This is
not a desk-only role. The ideal candidate is a seasoned commercial technician with leadership presence, strong communication skills, and the ability to lead calmly under pressure.
Core Responsibilities
- Act as the escalation point for complex service and installation challenges
- Visit job sites to support technicians and drive solutions
- Coordinate daily field operations, including scheduling, priorities, and job flow
- Bridge communication between technicians, clients, vendors, and office staff
- Oversee onboarding and documentation of HVAC systems for new accounts
- Ensure safety, quality, and efficiency standards are consistently met
- Support job costing, documentation, and operational tracking
Required Experience
- 10+ years of commercial HVAC experience
- Strong background with chillers, boilers, and commercial RTUs
- Prior leadership, senior technician, or supervisory experience
- Excellent troubleshooting, communication, and decision-making skills
- Comfortable using technology (mobile apps, photos/videos, documentation tools)
- Valid driver's license and clean driving record
- Lead with confidence, accountability, and no ego
Compensation: $90,000.00 - $120,000.00 per year