Salary Range: $65,000.00 To $100,000.00 Annually
COMMERCIAL ACCOUNT MANAGER We currently have an opening for a Commercial Account Manager in Roanoke, VA. If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we would like to hear from you!
PRINCIPAL OBJECTIVES OF THE POSITION As a Commercial Account Manager, you will service client accounts from beginning to end. This includes managing all renewal requirements, providing product and service information, and acting as a commercial insurance subject matter expert.
You will also work closely with our production teams and collaborate cross-functionally to drive business outcomes.
This will be an on-site position with the opportunity to move to a hybrid schedule (3 days in-office per week + 2 days remote) once training is complete.
PRINCIPAL DUTIES & RESPONSIBILITIES - Lead the renewal process and provide personalized support for assigned clients.
- Bind and issue policies, endorsement and audits, and prepare premium/loss and modification analyses.
- Determine appropriate marketing strategies for the placement of commercial business.
- Prepare and process new proposals, renewal applications, binders, endorsements, certificates, account summaries, cancellations, audits, check policies, and lost policy releases.
- Review and interpret coverage for new/renewal policies and triage claims.
- Establish strong working relationships with clients, underwriters, and carriers.
- Respond to client inquiries regarding insurance coverage and exposures.
- Perform other duties as assigned.
POSITION QUALIFICATIONS & REQUIREMENTS - BA/BS degree (preferred) or equivalent combination of education and work experience.
- 2+ years of commercial insurance account management experience.
- Active Property & Casualty license or the ability to obtain a license within 90 days of employment.
- Strong organization/communication skills - including the ability to develop relationships and effectively communicate with internal and external stakeholders.
- Experience effectively managing multiple tasks and making decisions with limited oversight.
- Proficient with Microsoft Suite (MS Office - Word, Excel, and Outlook).
- Experience with Applied Epic (or similar agency management system) preferred.
- Industry designations such as CISR and/or CIC preferred.
