Commercial Account Executive

LangChain, Inc

$175K — $220K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years of experience in sales, business development, or a customer-facing role, preferably in SaaS or tech.
  • Strong relationship-building skills, particularly with technical buyers.
  • Good communication skills with a desire to grasp technical concepts quickly.
  • Comfortable in fast-paced startup settings, showing enthusiasm for on-the-job learning.
  • Self-motivated and resourceful in problem-solving and initiative.
  • Interest in generative AI and guiding customers through new technologies.

Responsibilities

  • Support the full sales cycle from outreach to closure with a keen focus on follow-up.
  • Build and nurture relationships with prospects, deeply understanding their needs.
  • Coordinate proof-of-concept efforts with sales engineers to demonstrate product value.
  • Stay informed on product updates and industry trends to enhance customer discussions.
  • Maintain strong customer relationships, ensuring smooth transitions to support teams.
  • Assist in pricing and contract discussions alongside senior team members.
  • Gather and relay customer feedback to product and engineering teams for continuous improvement.

Benefits

  • Competitive salary and equity stake based on role and company stage.
  • Annual salary range: $175,000-$220,000 USD.
Full Job Description
About LangChain

At LangChain, our mission is to make intelligent agents ubiquitous. We help developers build mission-critical AI applications across the entire agent development lifecycle. Our open source frameworks - LangChain and LangGraph - see over 70+ million downloads per month. Developers rely on LangChain for composable integrations and LangGraph for controllable agent orchestration. Our commercial agent platform, consisting of LangSmith and LangGraph Platform, enables teams to build, test, run, and manage agents at scale across their organization.

Founded in 2023, LangChain powers top engineering teams at companies like Replit, Lovable, Clay, Klarna, LinkedIn, and more.

About the role:

Location: Hiring in San Francisco, New York
We're looking for a Commercial Account Executive to join our growing GTM team and help drive adoption of LangChain's products. In this role, you'll support the sales process by helping technical teams at innovative companies discover, evaluate, and adopt LangChain's solutions.
This is a great opportunity to learn and grow in a high-impact environment where you'll work alongside experienced sales, engineering, and customer success professionals. If you're eager to build relationships, learn about cutting-edge GenAI technology, and contribute to our go-to-market efforts, we'd love to hear from you.

What You'll Do:
  • Support the full sales cycle from initial outreach through close, with strong attention to follow-up and follow-through
  • Build relationships with prospects and customers, understanding their needs and how our products can help
  • Coordinate proof-of-concept efforts with sales engineers and product experts to showcase value
  • Learn about product updates and industry trends to better support customer conversations
  • Help maintain customer relationships and coordinate with deployment and support teams for smooth handoffs
  • Assist with pricing discussions and contract coordination alongside senior team members
  • Share customer feedback with product and engineering teams
  • Contribute ideas to help refine our sales processes and approaches

How to be successful in this role:
  • 1-3 years of experience in sales, business development, or a customer-facing role (SaaS or tech preferred)
  • Strong relationship-building skills with the ability to connect authentically with technical buyers
  • Good communication skills and eagerness to learn technical concepts
  • Comfortable in fast-paced startup environments and excited about learning on the job
  • Self-motivated and resourceful; you find ways to solve problems and move things forward
  • Interest in generative AI and helping customers navigate new technology

Compensation & Benefits:
  • Competitive salary and equity stake for role and stage of company. Commensurate with experience.
  • Annual salary range: $175,000-$220,000 USD

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