Job Summary
The Senior Manager, IAM Engineering will lead the strategy, engineering, operations, and continuous improvement of Comcast’s Identity and Access Management platform. This role oversees a team of 4–6 employees and contractors delivering secure, scalable, and compliant identity solutions across the enterprise. The leader will manage day-to-day IAM operations, support identity governance and access management, drive platform modernization, partner with senior stakeholders, and serve as a trusted delegate for organizational leadership when needed.
Job Description
Responsibilities:
- Lead, coach, and develop IAM engineers, contractors, and technical specialists.
- Own operational health, support, maintenance, and engineering delivery for the myComcastAccess platform.
- Drive SailPoint IdentityIQ and Radiant Logic platform strategy, adoption, and enhancements.
- Manage IAM operations, escalations, service reliability, and capacity planning.
- Partner across Cybersecurity, Infrastructure, Application, and Business teams.
- Provide executive-ready presentations, roadmap updates, and status reporting.
- Oversee identity governance, provisioning, certifications, lifecycle management, and application onboarding.
- Advance cloud identity, automation, APIs, DevOps, and platform engineering practices.
- Leading the development and operational support of advanced identity and access management solutions, ensuring they're scalable and meet business requirements
- Fostering a team culture of technical and operational excellence, while preparing strategic plans to guarantee system and procedural readiness
- Collaborating with multi-disciplinary teams to design and implement identity and access management strategies that integrate with various vendor platforms
- Driving continuous improvement in identity and access management operations, researching innovative methods to enhance strategy and functionality
- Ensuring robust security controls and adherence to policies and standards, focusing on automation and proactive control measures
- Analyzing current IT architecture and future needs, listing necessary applications and versions for integration with identity and access management systems
- Defining user roles and access privileges clearly, assessing customization levels to ensure solutions align with enterprise needs
- Monitoring compliance with legal and regulatory requirements, maintaining readiness to support the business during variable schedules, including nights and weekends
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Required Qualifications
- 10+ years of IAM experience in enterprise environments.
- 5+ years leading engineering, operations, or technical delivery teams.
- Hands-on knowledge of SailPoint IdentityIQ and modern identity governance concepts.
- Experience managing employees, contractors, vendors, and cross-functional stakeholders.
- Strong executive communication, planning, and leadership capabilities.
- Experience supporting large-scale IAM operations and escalation management.
Preferred Qualifications
- Radiant Logic VDS/FID/Global Sync expertise.
- CyberArk, Okta, Ping Identity, ForgeRock, Active Directory, or Microsoft Entra ID experience.
- Cloud identity architecture across Azure, AWS, or GCP.
- Knowledge of SSO, SAML, OAuth, OIDC, MFA, and directory services.
- CISSP, CISM, CISA, SailPoint, or related certifications.
Why Join Us
- Own both operational excellence and long-term IAM strategy.
- Partner directly with executive stakeholders.
- Lead a high-impact team supporting enterprise security outcomes.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Identity Access Management (IAM), Leadership, Operational Excellence
Compensation
New Jersey Pay Range: $161,405.25 - $242,107.88
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
7-10 Years
