This role is responsible for managing complex receivables, driving collection efforts, resolving billing issues, and supporting overall cash flow operations in a fast-paced, client-focused environment.
Responsibilities- Partner with attorneys and internal teams to review outstanding receivables, assess account status, and implement collection strategies.
- Manage aging accounts and follow up on overdue balances to improve cash flow and reduce exposure.
- Communicate with clients regarding unpaid invoices via phone and email while maintaining professional relationships.
- Investigate billing discrepancies by reviewing invoices, payment history, and account records.
- Negotiate payment arrangements and support timely resolution of outstanding balances.
- Maintain accurate documentation of collection activity within financial and tracking systems.
- Monitor e-billing platforms, resolve rejected invoices, and manage appeals and resubmissions.
- Process ACH and credit card payments and assist with cash application activities.
- Track retainer balances and generate aging and collections reports for management.
- Support payment resolution efforts with insurance carriers and third-party billing vendors.
- Assist with write-offs, credit adjustments, and account statement distribution.
Qualifications- Strong experience in collections and accounts receivable, preferably within legal or professional services.
- Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
- Proven ability to manage high-volume, complex receivables independently.
- Experience collaborating with attorneys and clients to resolve billing issues and improve collections.
- Excellent communication, negotiation, and client relationship management skills.
- Knowledge of legal billing operations, e-billing systems, and collections procedures.
- Advanced Microsoft Office skills, especially Excel and reporting tools.
Compensation: $80,000-90,000Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
