Responsibilities

• Shift: Full Time, Monday-Friday, 9am start
• Benefits: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement
• Salary: $82,080 - $102,600 plus annual target bonus

 

Position Responsibilities:  

• The Collections Supervisor will train and mentor collections specialists in a dynamic environment to achieve the company’s accounts receivable objectives 
• As a Collections Supervisor, you will oversee team metrics, performance criteria, policies, and procedures to enhance productivity and key performance indicator (KPI) outcomes for collection specialists 
• You will identify and implement process improvements to drive efficiencies, creating a best-in-class back-end process that ensures exceptional customer service 
• You will proactively address customer and sales needs, communicate trends to leadership, and facilitate customer conference calls to resolve account discrepancies and billing issues 
• You will deliver comprehensive reports on collections metrics, foster strong relationships with sales teams to optimize cash collection, and support the bad debt review process and cash collection forecasting 
• Other duties as assigned

Qualifications

Required Education and Experience:  

• Bachelor's Degree with 4 plus years of related experience and 0 to 1 plus years of supervisory experience or High School Diploma/General Education Diploma (GED) and 7 plus years of specific experience and 1 to 2 plus years of supervisory experience 

Preferred Education and Experience: 

• Master’s Degree or Certified Public Accountant (CPA) 

BenefitsAt the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.