Key Responsibilities:
- Monitor assigned accounts for outstanding balances and follow up regularly.
- Initiate collection efforts through phone calls, emails, letters, and legal correspondence.
- Maintain accurate records of communication with clients and payment status.
- Work directly with attorneys on arbitration cases involving payment disputes.
- Provide weekly/monthly reports on collection activities and progress.
- Coordinate with the billing department to resolve discrepancies and ensure accurate invoicing.
- Communicate professionally with clients to negotiate payment plans or resolve issues.
- Assist in developing and refining internal collections processes and procedures.
Required Qualifications:
- Bachelor's degree required (preferably in Finance, Accounting, Business Administration, or related field).
- Strong communication skills, both verbal and written.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Detail-oriented with excellent organizational and analytical skills.
- Ability to manage multiple priorities and deadlines in a fast-paced legal environment.
- High degree of professionalism and discretion when handling sensitive information.
Preferred Qualifications (Nice to Have):
- Prior internship or work experience in finance, collections, or legal billing is a plus.
- Familiarity with legal billing systems or ERP software.
Benefits Include:
- Rolls Royce of Health Insurance Plans
- Firm-funded Dental and Vision Insurance
- Flexible Spending Accounts (FSA)
- Matching 401(K) Plan
- Commuter Benefits
- 80% Subsidized Gym Memberships
- Private Office with a Spectacular View (for attorneys)
