TeleTech

Collection Manager, Senior

TeleTech$77K — $176K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in intelligence analysis or related field
  • Proven track record in developing collection strategies for intelligence gaps
  • Experience coordinating across various intelligence domains including GEOINT and SIGINT
  • Familiarity with assessing ISR tasking and sensor performance
  • In-depth knowledge of ISR capabilities and operational processes
  • Ability to translate intelligence requirements into actionable plans
  • Requires TS/SCI clearance and HS diploma or GED

Responsibilities

  • Develop collection plans to address intelligence needs
  • Coordinate with stakeholders across multiple INT disciplines
  • Evaluate ISR performance metrics and sensor alignment
  • Utilize tools to identify data trends and anomalies
  • Explore new data sources and enhance query effectiveness
  • Integrate collection planning with operational missions
  • Travel up to 25% of the time for client engagements

Benefits

  • Comprehensive health, life, and disability insurance
  • Tuition assistance and professional development opportunities
  • Work-life balance programs including paid leave
  • Employee recognition and awards for outstanding performance
  • Vision, dental, and retirement plans available for eligible employees
Full Job Description
Collection Manager, Senior
The Opportunity:

With all the information available today, it takes a skilled intelligence analyst to know how to find and interpret the best data to give their clients the right answers. With the critical decisions made in our government every day, we need an intelligence analyst like you to do just that. As a Senior Collection Manager, you use your specialized collection management and Intelligence, Surveillance, and Reconnanniance (ISR) experience and attention to detail to develop collection plans to give your client the actionable intelligence and context they need.

As a Senior Collection Manager on our team, you'll help your client understand the unique collection requirement needed to navigate the client's mission and develop collection strategies, and align ISR assets with mission objectives. Using your comprehensive understanding of various collection platforms, you'll explore new data sources, develop effective queries, and combine information from disparate sources, including SIGINT, GEOINT, MASINT, ELINT, FISINT, and others.

Join us. The world can't wait.

You Have:
  • Experience developing collection requirements, strategies, or plans to address intelligence and information gaps
  • Experience coordinating with multi-INT stakeholders across GEOINT, SIGINT, HUMINT, MASINT, OSINT, or cyber collection disciplines, including with cross-domain or all-domain problem sets
  • Experience evaluating collection performance or assisting in the assessment of ISR tasking, reporting, or sensor alignment
  • Knowledge of how to use available tools to search for trends or anomalies in multi-domain data
  • Knowledge of ISR asset capabilities, limitations, and processing, exploitation, and dissemination (PED) workflows and joint intelligence processes, collection management doctrine, and ISR enterprise capabilities
  • Knowledge of the relationships between intelligence requirements, sensor tasking, collection operations, and reporting
  • Ability to translate intelligence gaps into specific, measurable collection requirements, and integrate collection planning with operational or targeting workflows
  • Ability to travel up to 25% of the time
  • TS/SCI clearance
  • HS diploma or GED


Nice If You Have:
  • Experience with advanced sensor technologies
  • Ability to brief senior defense and government officials
  • Possession of excellent verbal and written communication skills
  • Completion of Collection Management Basic Course (CMBC), Collection Management Advanced Course (CMAC), Certified Collection Management Professional - Fundamentals (CCMP-F), or equivalent Collection Management Course


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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