Club Manager

Troon Golf

$165K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 4-6 years related experience
  • Experience in high-end resort golf facilities
  • PGA membership is preferred
  • Strong understanding of club operations and management
  • Proficiency in Microsoft Office applications

Responsibilities

  • Administer Club policies as determined by the Board of Directors
  • Plan and develop operational policies and procedures
  • Monitor financial reports and take corrective actions
  • Coordinate the Club's long-range and annual business plans
  • Oversee training and personnel actions with HR
  • Manage department members and direct their work
  • Ensure compliance with all local, state, and federal laws

Benefits

  • Career growth opportunities within Troon Golf
  • Participation in community activities to enhance Club prestige
  • Exposure to industry conferences and workshops
  • Comprehensive support from Troon Golf's Human Resources department
  • Access to high-performing team and resources
Full Job Description
The Monster Golf Club, located in Kiamesha Lake, NY, is pleased to announce an excellent career opportunity for a Club Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management.

Annual Compensation: $165,000

General Purpose:

Manages all aspects of the Club including its activities and the relationships between the Club, Troon Golf, Ownership group, and/ or the Board of Directors, members, guests, associates, community, government and industry. No Food and Beverage oversight.

Essential Duties:
  • Administers Club policies and procedures established by the Board of Directors and/or Ownership group.
  • Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general policies.
  • Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
  • Coordinates the development of the Club's long-range and annual (business) plans.
  • Works with Troon Golf Human Resources Department to establish a basic personnel policy; initiate and monitor policies relating to personnel actions and training and professional development programs.
  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Directly manages department members that may include, but is not limited to: Assistant General Manager (Clubhouse Manager); Food and Beverage Director; Membership Director; Golf Professional; Superintendent; Tennis Professional; Athletic Club Manager; Administrative Assistant.
  • Attends conferences, workshops and meetings to keep abreast of current information and developments in the field.
  • Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the Club; takes effective corrective action as required.
  • Coordinates and serves as ex-officio member of the Board of Directors and other appropriate Club standing committees.
  • Provides advice and recommendations to the President and committees about construction, alterations, maintenance, materials, supplies, equipment and services not provided in approved plans and/or budgets.
  • Consistently ensures that the Club is operated in accordance with all applicable local, state and federal laws.
  • Oversees the care and maintenance of all the Club's physical assets and facilities.
  • Ensures the highest standards for food, beverage, sports and recreation, entertainment and other Club services.
  • Establishes and monitors compliance with Troon Golf Procurement purchasing policies and procedures.
  • Participates in outside activities that are judged as appropriate and approved by the Board of Directors/Ownership group to enhance the prestige of the Club; broadens the scope of the Club's operation by fulfilling the public obligations of the Club as a participating member of the community.
  • Reports member infractions to the Board of Directors/Ownership group for necessary action.
  • Serves as liaison between all management staff and the Board of Directors.
  • Maintains relations with police, fire, liquor control board, health department and other governmental agencies.
  • Performs competitive analyses on Clubs and other businesses providing member alternatives through personal observations and historical reports.
  • Handles emergencies such as fires, accidents and breaches of security or house rules promptly and in person. Emphasizes prevention through training, inspection and preventive enforcement.
  • Convenes and presides over meetings with departmental managers; conducts all-facility personnel meetings.
  • Gives direction to and works closely with vendors, outside contractors, firms and individuals providing services, lease agreements, or contracts to the Club.
  • Oversight of beach, recreation & fitness center, tennis, membership pools (6), golf operations and golf course maintenance
  • Reports directly to Troon VP of Operations and Resort General Manager

Education/Experience:
  • Bachelor's degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)
  • High end resort golf facility experience.
  • PGA Member helpful.

Job Knowledge, Skill, and Ability Preferences:
  • Ability to read and speak English may be required in order to perform the duties of the job.
  • Knowledge of Microsoft Office applications.

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