TeleTech

Cloud Engineer

TeleTech$99K — $225K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of AWS cloud infrastructure experience including networking and tools for DevOps.
  • 5+ years of experience troubleshooting Linux and CI/CD pipeline issues.
  • Proficiency in automation practices and active learning within team settings.
  • Secret clearance required for access to classified information.
  • Bachelor's degree in relevant fields or 8+ years of DevOps experience in lieu of degree.
  • Cloud Engineering Certifications like AWS Solutions Architect Certification are essential.

Responsibilities

  • Manage and support AWS cloud environments to ensure continuous improvement.
  • Develop innovative solutions for complex cloud problems with minimal direction.
  • Mentor and supervise team members in cloud operations.
  • Automate DevOps processes including CI/CD pipelines and build automation.
  • Enhance system performance by resolving administration issues swiftly.

Benefits

  • Engagement in a people-first culture focusing on collaboration.
  • Flexible work models including remote, hybrid, or onsite arrangements.
  • Commitment to ethical use of AI tools in the recruitment process.
  • Identity verification process for security and fraud prevention.
Full Job Description
Cloud Engineer The Opportunity: Manage, administer, support, and enhance cloud environments, ensuring continuous improvement and rapid problem resolution, as a Cloud Operations Engineer. Apply advanced consulting skills and extensive technical expertise, including full industry knowledge. Develop innovative solutions to complex problems. Work without considerable direction, and mentor and supervise team members. Work in AWS Cloud infrastructure as well as the Army's integrated systems within the cloud. You Have: • 5+ years of experience with cloud infrastructure such as AWS, networking, storage, memory, compute instances, and tools for DevOps, including automating builds in Kubernetes, Helm, Docker, cloud formation, regression testing, monitoring, and pushing releases across environments • 5+ years of experience troubleshooting, triaging, and resolving system administration issues in Linux, cloud, or CI/CD pipeline failures or slowness • Ability to use active learning and analytical thinking within a collaborative, cross-functional team environment • Secret clearance • Bachelor's degree in CS, Computer Engineering, Information Systems Management, or System Administration and 5+ years of experience in DevOps, or 8+ years of experience in DevOps in lieu of a degree • Cloud Engineering Certifications such as AWS Solutions Architect Certification Nice If You Have: • Experience developing enterprise cloud-native solutions involving Kubernetes, Docker, AWS, Helm, GCP, or Azure • Experience with GitHub or GitLab CI/CD pipeline procedures • Knowledge of creating and improving continuous automation across multiple technical stacks • Knowledge of triaging and resolving networking, storage, memory, compute, or other issues related to both open-source and commercial tools in public cloud environments • Knowledge of DevSecOps processes, Linux+, CI/CD pipelines, cloud networking, and cloud architecture • CompTIA Security+, GSEC, CCNA-Security, SSCP, CISSP, or DoD-compliant IAT II or III Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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