Job DescriptionWe are seeking a Cloud Programmer to join our team. The job location is Albany NY and this is a hybrid position, 50% onsite, 50% remote.
Responsibilities:- Design, develop, enhance, and maintain chatbot and virtual agent solutions built on Google Cloud Platform.
- Build and support conversational AI applications using Google Dialogflow and related technologies.
- Develop and implement Generative AI agents and solutions leveraging modern AI frameworks and services.
- Design and implement Retrieval-Augmented Generation (RAG) architectures and prompt engineering strategies.
- Develop and maintain backend services and APIs using Python and JavaScript.
- Support existing applications, troubleshoot issues, and implement enhancements.
- Collaborate with business stakeholders and technical teams to gather requirements and deliver solutions.
- Maintain high-quality, readable, and well-documented code.
- Participate in code reviews, testing, deployment, and continuous improvement activities.
- Contribute to infrastructure automation and CI/CD processes using Terraform and Git-based repositories.
RequirementsRequired Qualifications:- Bachelor's degree.
- Minimum 5 years related experience.
- Minimum 2 years of hands-on experience with Google Cloud Platform (GCP).
- Minimum 2 years of experience developing chatbots or conversational AI solutions using Google Dialogflow or similar technologies.
- Experience building Generative AI applications and AI agents.
- Strong understanding of Retrieval-Augmented Generation (RAG) concepts and implementations.
- Experience with prompt engineering and prompt optimization techniques.
- Proficiency in Python application development.
- Proficiency in JavaScript development for both frontend and backend applications.
- Experience using source control systems such as Git, GitHub, or GitLab.
- Experience developing and maintaining infrastructure-as-code solutions using Terraform.
- Ability to write and maintain clean, scalable, and maintainable code.
- Strong verbal and written communication skills.
- Experience working directly with business stakeholders and customers.
Preferred Qualifications:- Google Cloud certifications.
- Experience with Dialogflow CX, Conversational Agents, and Playbooks.
- Experience working with various Generative AI platforms and services.
- Machine Learning or AI model development experience.
- Experience with Looker reporting and LookML.
- Experience designing and deploying cloud-native applications.
- Familiarity with Agile development methodologies and DevOps practices.
Technical Skills:- Cloud Platforms: Google Cloud Platform (GCP)
- Conversational AI: Dialogflow, Conversational Agents
- Generative AI: AI Agents, RAG, Prompt Engineering
- Programming Languages: Python, JavaScript
- Infrastructure as Code: Terraform
- Version Control: Git, GitHub, GitLab
- Analytics & Reporting: Looker, LookML
- Development Practices: CI/CD, Code Reviews, Testing, Documentation
Soft Skills:- Excellent communication and collaboration skills.
- Strong problem-solving and analytical abilities.
- Ability to work independently and as part of a cross-functional team.
- Customer-focused mindset with experience engaging directly with stakeholders.
- Ability to adapt quickly to new technologies and evolving project requirements.
BenefitsCompetitive compensation
Dental insurance
401(k) retirement plan
Paid time off (PTO)
Paid holidays
Sick leave
Flexible work schedules (position dependent)
Remote/hybrid work opportunities (position dependent)
Professional development and training opportunities
Medical insurance
Vision insurance
