Southwest Airlines

Cloud DevOps Engineer

Southwest Airlines$127K — $133K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Cloud software or DevOps environments
  • Bachelor's degree in Computer Science, Engineering, or relevant field
  • Intermediate-level understanding of AWS Infrastructure as a Service
  • Familiarity with Docker, Serverless, ECS, EKS, Terraform preferred
  • Skilled in implementing CI/CD practices and automation frameworks

Responsibilities

  • Lead the design and evolution of cloud infrastructure
  • Implement CI/CD processes for automated deployments
  • Consult stakeholders to clarify requirements and devise solutions
  • Establish high-quality work procedures and standards
  • Maintain business continuity and disaster recovery planning
  • Participate in system testing to ensure technical soundness
  • Serve as a subject matter expert on cloud infrastructure best practices

Benefits

  • Free flights for you and eligible dependents on Southwest flights
  • Company contributions up to 9.3% for Retirement Savings Plan
  • Potential for annual ProfitSharing based on company performance
  • Comprehensive health insurance for employees and eligible dependents
  • Health plan options available from the first day of employment
Full Job Description
Department:
Technology

Job Description:

As a Cloud DevOps Engineer supporting the Enterprise Access Management (EAM) Team, you'll help ensure the reliability, scalability, and ongoing evolution of Southwest's core Ping infrastructure within AWS. This role strengthens the Team's ability to deliver secure authentication and Single Sign-On services that support a seamless user experience while driving infrastructure resiliency, operational stability, and application reliability. You'll contribute to technology upgrades, technical debt remediation, cost optimization initiatives, and strategic enhancements designed to reduce application impact and improve service performance. By expanding the Team's capacity and providing critical engineering support, you'll help accelerate infrastructure management efforts and ensure the continued success of key identity and access management platforms.

Additional Details
  • This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington, Wyoming, and Puerto Rico.
  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.


Responsibilities
  • Operate in a DevOps culture and team, responsible for architecture, design, development, implementation, and ongoing operations of new and emerging technology platforms
  • Implement automation tools and frameworks for automatic code deployment (CI/CD)
  • Lead the design, development, and evolution of cloud infrastructure
  • Establish and/or follow procedures and standards to ensure high quality and quantity of work
  • Establish or follow prioritization processes to drive work and has a sense of urgency about getting work completed
  • Consult with stakeholders to specify requirements and solutions which address business challenges and opportunities
  • Serve as a subject matter expert in cloud infrastructure, performing design reviews and consulting with your teams to ensure design best practices
  • Maintain business continuity and disaster recovery processes
  • Participate in system and acceptance testing to ensure that systems are functionally appropriate, technically sound, and well-integrated
  • Test and implement system and enhancements using techniques that preserve system integrity
  • May perform other job duties as directed by Employee's Leaders


Knowledge, Skills and Abilities
  • Knowledge of AWS Infrastructure as a Service Automation tools like Cloud Formation
  • Knowledge of AWS compute, data sources, security technologies
  • Knowledge of infrastructure-as-code (IAC)
  • Skilled in deployment strategies using Docker for containerization
  • Skilled in monitoring tools
  • Ability to mentor and guide team members' learning, including introducing new ideas and technologies
  • Ability to anticipate business needs and lead a team towards identifying and solving cross-domain problems


Education
  • Required: High School Diploma or GED
  • Required: Bachelor's degree in Computer Science, Engineering, Information systems or similar fields of study or equivalent advanced level experience


Experience
  • Required: Intermediate-level experience, fully functioning broad knowledge in Cloud software or DevOps
  • Preferred: Experience with technical tools such as Docker, Serverless, ECS, EKS, and Terraform
  • Preferred: Experience with Gitlab


Licenses/Certifications
  • N/A


Physical Abilities
  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job


Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines
  • Must be able to travel and /or attend Company and non-Company facilities and remote locations such as remote-based offices as necessary

Pay & Benefits
  • Competitive market salary from $127,880 - $133,200 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.


Benefits you'll love:
  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
  • Competitive health insurance for you and your eligible dependents (including pets)
  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
  • Explore more Benefits you'll love: https://careers.southwestair.com/benefits


*Pay amount doesn't guarantee employment for any particular period of time

**401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company

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About Southwest Airlines

AirTran Airways, a Fortune 1000 company and wholly-owned subsidiary of Southwest Airlines (NYSE: LUV), has been ranked the number one low cost carrier in the Airline Quality Rating study for the past three years. AirTran Airways is the only major airline with Gogo Inflight Internet on every flight and offers coast-to-coast service on North America’s newest all-Boeing fleet.

Southwest Airlines Careers

Join the vibrant team at Southwest Airlines, a leading entity in the aviation industry known for its exceptional culture and commitment to innovation and diversity. As we continue to expand, there has never been a better time to explore job opportunities with us. Work You’ll Do At Southwest Airlines, we offer a variety of career paths ranging from aviation mechanics to customer service professionals, all united by a common goal of providing excellent service and maintaining the highest standards of safety. Our team members are the heart of our operations, and we empower them to succeed in their roles and beyond. Transform Your Career Step into a role at Southwest Airlines and join a team that values leadership, professional growth, and diversity training. Our employees are encouraged to lead from their first day, supported by our robust leadership development programs. Innovate with Us Southwest Airlines is at the forefront of innovation in the aviation industry. Join us and contribute to projects that redefine the future of air travel. Our collaborative environment fosters innovation, allowing every team member to make an impact. Be Part of a Great Team Our culture is built on connectivity and teamwork. At Southwest Airlines, you will work alongside dedicated professionals who share your passion for excellence. We celebrate diversity and believe it drives innovation, making us stronger and more responsive to our customers' needs. Future-Proof Your Career Southwest Airlines is committed to the professional development of our employees. With a wide range of benefits, from comprehensive health coverage to employee travel perks, we ensure that your career with us is rewarding. Continuous learning is part of our DNA, and we provide extensive training and development opportunities to help you grow your skills and advance your career. Internship Opportunities Kickstart your career with a Southwest Airlines internship. Gain invaluable industry experience, build your network, and learn from leaders who are eager to mentor the next generation of aviation professionals. Our internships offer a deep dive into the aviation world, preparing you for a full-time position in your chosen field. Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to new heights. Explore our job opportunities and find out how you can contribute to the Southwest Airlines family. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who make Southwest Airlines a great place to work. Explore Discover how innovation at Southwest Airlines is shaping the future of air travel and how you can be a part of it. Read more about our projects, team achievements, and the impact we’re making in the industry. Southwest Airlines Careers Our commitment to professional growth, a dynamic culture, and fostering a diverse and inclusive workplace makes Southwest Airlines not just a great place to work, but a community where you can build a fulfilling career. Join us and see where your skills and passions can take you.
Learn more about Southwest Airlines
Size
58,865 employees
Market Cap
$19.8 billion
Industry
Net Income
-$3 billion
Founded
1971
5 Year Trend
-4.9%
Revenue
$9 billion
NASDAQ

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