ResponsibilitiesSentinel is seeking a Level I Engineer for our Cloud Select team. The ideal candidate will have a background in systems administration and demonstrates the ability to move into a Cloud focused role. Responsibilities include onboarding new customers, supporting data center migrations, and maintaining critical cloud infrastructure. This role requires excellent troubleshooting, problem-solving, and communication skills as you will be working with various cross functional teams. Candidates should have experience in technical support and be comfortable in a past-paced, SLA-driven environment.
This position can be work remote within the United States but must travel to Downers Grove, IL as needed.Qualifications- Provide technical support and system engineering for all Windows-based and Linux-based platforms including Active Directory, DNS, RDS
- Planning, executing, and overseeing the successful migration of data center infrastructure, applications, and services
- Experience with Hyper-V/SystemCenter and scripting languages (e.g., Python, PowerShell) is a plus
- Excellent problem-solving and troubleshooting skills
- Participation in after-hours work (when needed) and OnCall rotation is required
- Strong communication and interpersonal skills
- Nice to have public cloud platforms (Azure, AWS) experience
- The candidate must have a car, as this position requires travel between location and the transportation of equipment
- A valid driver's license and proof of vehicle insurance will be required
- Legally authorized to work in the US without sponsorship
- Must demonstrate a "can-do" attitude
We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range: $70,000-$100,000 annually
What you get:We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks' vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.
OverviewMOTIVATED.....make IT happen!JFNDNP
