Clinical Trials Management System Lead (Research Institute)

McGill University Health Centre Research Institute

$57K — $105K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in science, finance, or health care professional degree.
  • 5+ years of experience in clinical research or equivalent in a CRO or sponsor.
  • Strong knowledge of CTMS workflows, FMV, coverage analysis, and billing practices.
  • Familiarity with medical coding systems for budgeting and compliance workflows.
  • Excellent collaboration skills, representing CIM in enterprise projects.
  • Bilingual (English/French) preferred, with advanced knowledge in both.

Responsibilities

  • Participate in defining CIM's needs for CTMS and ERP integration.
  • Map current and future processes with research teams and subject matter experts.
  • Configure CTMS modules to meet clinical research and billing needs.
  • Collaborate with IT to validate interfaces between CTMS and ERP.
  • Support organization and preparation of data for migration into CTMS.
  • Develop training materials and provide end-user support.
  • Monitor adoption indicators and recommend improvements.

Benefits

  • 4-week vacation, with a 5th week after 5 years of service.
  • 12 paid days for personal or family obligations.
  • 13 paid statutory holidays.
  • Modular group insurance plan, including gender affirmation coverage.
  • Defined benefit government pension plan (RREGOP).
  • Child Care Centres and corporate discounts available.
  • Flex work options with the possibility of telework.
Full Job Description
Job Number:

J0726-0958

Job Title:

Clinical Trials Management System Lead (Research Institute)

Work Location:

Multisite

Job Category:

Information technology and communication

Job Type:

Temporary full time

Salary:

$57,093.40 - $105,996.80 /Year

Shift:

Day

Open Positions:

1

Job Description

Position summary
The incumbent in the CTMS Implementation position serves as a specialist for clinical research workflows within the ERP/CTMS system implementation project. The incumbent collaborates closely with the ERP Implementation Specialist, who is responsible for managing the request for proposal and the migration to the new system.
The incumbent in the CTMS position ensures that the CMI's financial and operational processes - including budgeting, Fair Market Value (FMV), invoicing, coverage analysis, and reconciliation - are properly defined, configured, tested, and adopted.

General Duties
Reports to: Reports to the Director of CIM (works closely with the IT Project Manager and Finance Business Partner)

Requirements Gathering (25%)
• Participate in defining CIM's needs related to the CTMS and its integration with the ERP-Finance system for budgeting, fair market value (FMV), and coverage analysis assessment,
• Map current and future processes with research teams and subject matter experts,
• Translate operational requirements into system configuration.

System Configuration & Integration (35%)
• Configure CTMS modules according to clinical research needs and billing processes,
• Ensure workflows clearly distinguish billable costs to vendors based on FMV from standard care costs,
• Collaborate with the IT team to validate interfaces and data exchanges between the CTMS and the ERP.

Data Migration and Quality (10%)
• Support the organization and preparation of data to be migrated into the CTMS,
• Assist in verifying the quality and consistency of migrated data,
• Support the implementation of CTMS governance rules,
• Assist in the creation, analysis, and improvement of operational and financial reports.

Testing and Validation (15%)
• Participate in and execute test scenarios (e.g., patient logs, visit billing to sponsors) and User Acceptance Testing (UAT) with users,
• Document results, follow up, and recommend adjustments as needed.
Training, SOPs & Adoption (15%)
• Develop user guides, Standard Operating Procedures (SOPs), and training modules for CIM users,
• Deliver training and support end users and super-users,
• Participate in change management, communication, and stakeholder engagement activities,
• Monitor adoption indicators and recommend continuous improvements.

STANDARDS OF PERFORMANCE
• Follows established policies and procedures,
• Exhibits excellent communication and interpersonal skills,
• Demonstrates initiative, flexibility and good judgment,
• Maintains subject expert knowledge up to date,
• Works effectively in a team,
• Confidentiality is maintained at all time,
• Prioritizes work to meet all deadlines,
• Excellent accuracy and reliability in reports and analysis produced.

SCOPE OF RESPONSIBILITIES
• Generates ideas and solutions, uses judgment to determine and execute a plan of action on assigned objectives,
• Prioritizing work in line with needs and deadlines,
• Identifying problem areas and taking appropriate action,
• Follows up with fellow team members where judged appropriate to ensure compliance, accuracy, timeliness of work submitted.

Website of the organization

https://rimuhc.ca/en

Education / Experience
• Bachelor's in science, finance, or health care professional degree,
• 5+ years of experience as a clinical research coordinator of sponsored clinical trials or equivalent in a CRO or sponsor,
• Strong knowledge of CTMS workflows, FMV, coverage analysis, and sponsored clinical trials billing practices,
• Familiarity with standard medical coding systems (diagnosis and procedure codes) for clinical trial budgeting and compliance workflows,
• Experience participating in CTMS processes,
• Excellent collaboration skills, able to represent CIM in enterprise projects,
• Bilingual (English/French) preferred.

Required Skills
• Advanced knowledge of oral and written French is required.
• An advanced knowledge of oral and written English is required, as the position requires regular and complex contact with researchers or international students who are exclusively proficient in English.

Additional information

Status : Full-time, temporary 1 year with possibility of extension.
Pay Scale: $57,093.40 to $105,996.80. Commensurate with education & work experience.
Work Shift: 8:30 a.m. to 4:30p.m., Mondays to Fridays (35hours/week).
Work Site: Glen Site and Montreal General Hospital. The schedule is 4 days on-site, with the possibility of 1 day of telework per week.

***If you wish to include a cover letter, please attach it with your resume in one document. ***

Why work with us?
• 4-week vacation, 5th week after 5 years,
• Bank of 12 paid days (personal days and days for sickness or family obligations),
• 13 paid statutory holidays,
• Modular group insurance plan (including gender affirmation coverage),
• Telemedicine,
• RREGOP (defined benefit government pension plan),
• Training and professional development opportunities,
• Child Care Centres,
• Corporate Discounts (OPUS + Perkopolis),
• Competitive monthly parking rate,
• Employee Assistance Program,
• Recognition Program,
• Flex work options and much more!

https://rimuhc.ca/careers

To learn more about our benefits, please visit http://rimuhc.ca/en/compensation-and-benefits

THIS IS NOT A HOSPITAL POSITION.

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